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Marcela Resort & Spa

★★★★·9.4/ 10Excellent
·Resorts
2019 opened · 2019 renovated· 18 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilitiesFull-service spaGardenLuggage storageFree WiFiConcierge serviceAll 25 facilities +
Review
04

Guest scores & sentiment

From 318 guest reviews · multi-source · as of 2026-07-09

Guests praised views, grounds, and staff. Complaints focused on steep terrain, noise/plumbing issues, warm pools, and dining costs.

Dimension scores · cross-source

Value10.0
Service9.9
Facilities9.5
Cleanliness9.5
Surroundings9.4
Location9.0
PraisedExcellent views and pools · Friendly and professional service · Unique Cave suite experience · Close to Romantic Zone
ComplaintsSteep hills make walking difficult · Poor soundproofing in some rooms · Poor coffee quality · Lack of essentials/details

KEYSuitable for those accepting steep terrain. Wear comfortable shoes.

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