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Hampton Inn & Suites Charles Town

★★★·9.4/ 10Excellent
HHampton by Hilton·Hilton Honors·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 36 facilities +
Review
Official

Hampton Inn & Suites Charles Town provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and in-room video streaming for their entertainment needs. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Hampton Inn & Suites Charles Town. Throughout the day, engage in the entertaining activities available at Hampton Inn & Suites Charles Town. Unwind effortlessly each day by exploring the hot tub, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or USD 6,000 eligible spend during any calendar year. Members must re-qualify each calendar year; achieved elite status is kept for the rest of the calendar year earned and the following calendar year.
04

Guest scores & sentiment

From 380 guest reviews · multi-source · as of 2026-07-07

Guests praised friendly staff, cleanliness, and breakfast. Complaints focused on HVAC issues, pool maintenance, carpet odors, and occasional check-in errors.

Dimension scores · cross-source

Location10.0
Service9.9
Facilities9.3
Cleanliness9.3
Surroundings9.2
Value9.0
PraisedFriendly and helpful staff · Excellent and varied breakfast · Convenient location near casino · Free shuttle service
ComplaintsToo many children in pool · Bed comfort varies · Some facilities need updates · Occasional housekeeping lapses

KEYGood for service-focused travelers. Check HVAC/pool status beforehand; sensitive guests should note potential noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby conveniences?
With a perfect 10.0 location score, it is minutes from Hollywood Casino and offers convenient free shuttle service.
diningWhat are the highlights of the breakfast and how is it rated?
Highly praised for variety including hot coffee, fresh fruit, and pastries, with omelets being a favorite among guests.
serviceWhat is the level of service and staff attitude like?
Service scores a high 9.9, with guests consistently praising the friendly, helpful, and professional staff.
facilityWhat leisure and fitness facilities are available?
Features a heated indoor pool, fitness center, and business services. While generally liked, some guests noted occasional maintenance or temperature issues.
roomHow are the room facilities and comfort?
Rooms offer plush bedding, TVs, and work desks. Cleanliness scores 9.3, though some guests reported carpet odors or outdated fixtures.
familyIs this hotel suitable for families with children?
Highly suitable with family rooms and child-friendly pools. 83 family guests praised cleanliness and breakfast, but watch for pool crowding.
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