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Hotel Milano Alpen Resort Meeting&Spa

★★★★·9.0/ 10Excellent
·Hotels
Check-in 02:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 92 facilities +
Review
Official

Set in the splendid scenery of the Val Seriana at the foot of the towering Presolana mountain, this hotel meets the needs of guests expecting the pleasure of a regenerative stay. Milan's Linate and Malpensa airports are 12 and 15 km away respectively, while Bergamo's Orio al Serio Airport is 50 km from the establishment. Nestled amidst the stunning scenery of Conca della Presolana and at the foot of the mountain Presolana, this sophisticated 63-room family-friendly spa hotel's facilities include an advanced spa centre. It is an ideal destination for relaxation and revitalisation and is the perfect choice for a holiday dedicated to sport, nature and relaxation. On the other hand it is also an ideal location for organising quality meetings in natural surroundings. Guests are welcomed into the lobby at this air-conditioned establishment, which features 24-hour reception and check-out services, as well as a hotel safe and lift access. Further facilities on offer include a café, TV lounge and restaurant, as well as conference facilities and Internet access in public areas (fees apply). Room and laundry services are also available for a fee. The hotel's spacious rooms feature modern décor, relaxing colours and ecological furnishings in pure elm or cherry wood. Most of the accommodation units come with large terraces. In addition to a private bathroom with a shower, hairdryer, Carrara marble fittings and a luxury bathrobe, all rooms feature a large colour TV and Internet access, as well as a minibar and tea and coffee making facilities. An in-room safe is on hand for guests' valuables, and anatomical beds ensure a perfect night's sleep. An automatic wake-up call service is also available. Central heating also comes as standard.

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Guest scores & sentiment

From 254 guest reviews · multi-source · as of 2026-07-11

Guests praise the exterior, SPA, staff, and breakfast. Complaints focus on outdated rooms, elevator issues, noise, and slow service.

Dimension scores · cross-source

Service9.9
Value9.0
Location9.0
Facilities9.0
Cleanliness9.0
Surroundings9.0
PraisedExcellent SPA facilities and experience · Warm and professional service · High-quality and varied dining · Romantic and comfortable atmosphere
ComplaintsSome rooms are dated or poorly maintained · Room reality differs from promotional images · Air conditioning or ventilation issues · Occasional rude staff behavior

KEYIdeal for relaxation seekers. Verify room details, avoid elevator downtime, and expect potential noise or aging fixtures.

FAQ · grounded in hotel data & reviews

pros_consWhat are the main pros and cons of this hotel?
Guests highly praise the excellent SPA, friendly staff, and delicious breakfast, with a 99% recommendation rate. Main drawbacks include some outdated rooms, elevator issues, and poor soundproofing in certain areas.
facilityWhat are the main leisure and fitness facilities available?
The hotel features a comprehensive spa with an indoor pool, hot tub, sauna, steam room, and hammam. Additional amenities include a fitness center (surcharge), massage services, solarium, and kids' outdoor play equipment.
diningHow is the dining experience at the hotel?
The restaurant offers a blend of modern and traditional flavors in a cozy atmosphere, with breakfast being highly praised. While service is generally professional, some guests noted it can be slow during peak times.
familyIs this hotel suitable for families with children?
It is very family-friendly. The hotel allows pets, offers pet bowls for kids, has outdoor play equipment, and family rooms. Families appreciate the spacious rooms, quality dining, and child-friendly SPA sessions.
coupleWhat kind of experience can couples expect?
Couples rate the hotel highly, especially praising the romantic SPA atmosphere, professional service, and beautiful views. The dinner experience at the restaurant is also considered excellent for a romantic getaway.
businessWill business travelers enjoy the environment here?
Yes. Located in a quiet environment away from city noise, it is ideal for meetings and relaxation. Business guests appreciate the flexible service team, high-quality breakfast, and modern facilities, describing it as 'home away from home'.
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