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Holiday Inn Express and Suites Surrey by IHG

★★·9.0/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2006 opened · 2020 renovated· 85 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 46 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Holiday Inn Express and Suites Surrey By IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the hotel featuring express check-in or check-out. For extended visits or whenever required, the laundromat ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Holiday Inn Express and Suites Surrey By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day carefree at Holiday Inn Express and Suites Surrey By IHG, as complimentary breakfast is offered for your convenience. At Holiday Inn Express and Suites Surrey By IHG, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 196 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the friendly and efficient front desk staff, abundant breakfast, convenient highway-adjacent location, and comfortable beds. Common drawbacks include thin walls leading to hallway or external noise, occasional maintenance issues with facilities like the hot tub or mini-fridges, and inconsistent room cleaning in some cases. Overall, the stay is rated positively despite these minor operational gaps.

Dimension scores · cross-source

Cleanliness9.0
Service8.9
Value8.8
Facilities8.6
Location8.1
Rooms6.0
PraisedFriendly and helpful staff · Clean and comfortable rooms · Convenient location · Good breakfast variety
ComplaintsPoor soundproofing · Facility malfunctions or dirtiness · Inconsistent breakfast quality · External noise disturbances

KEYIdeal for drivers and IHG members. Request back-facing or higher-floor rooms for better quietness, and inspect amenities upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located about 31 km from downtown Vancouver, the hotel is adjacent to highways and shopping areas, making it highly convenient for drivers and transit travelers. While nearby dining options are plentiful, walking may be less practical without a car.
policyWhat are the check-in and check-out times, and is express service available?
Standard check-in is at 15:00 and check-out at 11:00. The hotel offers express check-in and check-out services, with efficient front desk staff to minimize your waiting time.
diningWhat is the breakfast situation like in terms of variety and quality?
The hotel provides a complimentary buffet breakfast that guests consistently praise for its abundance and timely restocking. Some feedback notes minor fluctuations in food temperature or variety later in the service period, so early arrival is recommended.
familyIs this hotel suitable for families, and what child-friendly amenities are available?
Highly suitable for families, with numerous reviews highlighting spacious, clean rooms and comfortable bedding near highways and supermarkets. The property features elevators and accessibility facilities, making it convenient for families with strollers.
roomWhat amenities are included in the guest rooms, and how is the soundproofing?
Rooms feature microwaves, refrigerators, and flat-screen cable TVs, with suites offering separate living areas. Bedding comfort is highly rated, though some guests note thin walls may allow hallway or external noise.
serviceHow is the overall service level, particularly at the front desk?
The service dimension scores 8.9 out of 10, with guests consistently praising the friendly, efficient, and responsive front desk. Staff demonstrate professionalism in cleaning protocols and safety measures.
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