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Holiday Inn Hotel & Suites - Joliet Southwest by IHG

★★★·8.7/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2018-04-10 opened· 120 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 68 facilities +
Review
Official

At Holiday Inn Hotel & Suites Joliet Southwest By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Holiday Inn Hotel & Suites Joliet Southwest By IHG simplify the organization of your excursions, tourist activities, and other adventures in Joliet (IL). Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Holiday Inn Hotel & Suites Joliet Southwest By IHG. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Holiday Inn Hotel & Suites Joliet Southwest By IHG. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. Holiday Inn Hotel & Suites Joliet Southwest By IHG offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Holiday Inn Hotel & Suites Joliet Southwest By IHG, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Holiday Inn Hotel & Suites Joliet Southwest By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to hot tub, steam room, spa and sauna for ultimate relaxation. At Holiday Inn Hotel & Suites Joliet Southwest By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 288 guest reviews · multi-source · as of 2026-07-11

Guests praise the modern, clean rooms, friendly staff, and amenities like the pool and fire pit. Common complaints include the paid breakfast's poor value and inconsistent supply, occasional AC failures, noise issues, and minor service lapses.

Dimension scores · cross-source

Location8.0
Cleanliness8.0
Facilities7.5
Service6.5
Value6.4
PraisedNew and clean facilities · Comfortable beds · Friendly and helpful staff · Great pool and sauna
ComplaintsNo free breakfast, expensive · Noise from traffic · Front desk errors · Cleaning or maintenance issues

KEYSuitable for those seeking modern, clean stays. Avoid east-side rooms for noise, expect paid breakfast limitations, and verify AC/functionality upon check-in.

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