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Parque Vacacional Eden

Name: Parque Vacacional Eden
Address: Francia, 8, Puerto de la Cruz, ES

★★★★·9.1/ 10Excellent

·Resorts

Electric bicycle charging stationFree beach shuttleSwimming poolFamily roomsLift / ElevatorLuggage storageAll 95 facilities +

Review

Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, gardens, and breakfast variety. Main complaints include outdated facilities, poor soundproofing, uncomfortable beds, and inconsistent cleaning.

Dimension scores · cross-source

Service8.9

Cleanliness8.2

Rooms8.0

Value8.0

Wi-Fi7.9

Facilities7.8

Surroundings7.8

Location7.2

＋ PraisedFriendly and professional staff · Excellent gardens and pools · Varied and high-quality breakfast · Good value for money

－ ComplaintsSome rooms outdated and lack AC · Uncomfortable beds · Paid parking and tight spaces · Hygiene details need improvement

KEYSuitable for families valuing service and gardens. Note: facilities are dated, location is remote, and soundproofing/beds may be issues.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?＋

Located in Puerto de la Cruz with a free beach shuttle. Location score is 7.2; self-driving or shuttle use is recommended due to hilly terrain.

diningAre breakfast and dining options rich?＋

Very abundant. Guacimara restaurant offers buffet meals, plus bars and cafes with panoramic views. Breakfast variety is highly praised, contributing to a 99% recommendation rate.

familyIs this hotel suitable for families?＋

Highly suitable. Features kids' play equipment, mini-golf, and tennis. Family reviews highlight friendly staff and cleanliness, though some rooms may lack AC.

businessIs it suitable for business trips? Are there office facilities?＋

Meets basic needs with fax/photocopying and tour desk. Facilities score is 7.8; poor soundproofing may affect business guests seeking quiet.

coupleWhat is the experience like for couples?＋

Romantic setting with beautiful gardens and pools. Couples praise staff and views, but note outdated facilities and uncomfortable beds may impact rest.

roomHow are the rooms and comfort level?＋

Rooms are spacious but facilities are outdated. Some lack AC or have poor soundproofing; bed comfort varies. Sensitive guests should select room types carefully.

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Room types · 20

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

RoomApartment, Family Room

Apartment, Family Room

2 × Twin bed104 ㎡up to 6

2 Twin Beds1119-sq-foot room with a balcony Layout - 2 bedrooms Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Kitchen with refrigerator, stovetop, oven, and cookware/dishwareSleep - Bed sheets Bathroom - Shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; rollaway beds (free) available on requestComfort - Daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomFamily Room (3 Adults + 3 Children)

Family Room (3 Adults + 3 Children)

4 × Twin bed / 1 × Sofa bed100 ㎡up to 6

Consisting of an apartment and studio, this much larger accommodations features a balcony, bathroom and a living room with a flat-screen satellite TV. Its kitchenette is equipped with a stove. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee. Maximum occupancy: 3 adults and 3 children (aged 11 or under). For extra bed supplements, please see Policies

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Family Room (4 Adults + 1 Child)

4 × Twin bed / 1 × Sofa bed100 ㎡up to 5

Consisting of an apartment and studio, this much larger accommodations features a balcony, bathroom and a living room with a flat-screen satellite TV. Its kitchenette is equipped with a stove. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee. Maximum occupancy: 4 adults and 1 child (aged 11 or under). For extra bed supplements, please see Policies

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RoomFamily Room (4 Adults + 2 Children)

Family Room (4 Adults + 2 Children)

4 × Twin bed / 1 × Sofa bed100 ㎡up to 6

Consisting of an apartment and studio, this much larger accommodations features a balcony, bathroom and a living room with a flat-screen satellite TV. Its kitchenette is equipped with a stove. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee. Maximum occupancy: 4 adults and 2 children (aged 11 or under). For extra bed supplements, please see Policies

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RoomFamily Room (5 Adults)

Family Room (5 Adults)

4 × Twin bed / 1 × Sofa bed100 ㎡up to 5

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RoomFamily Room (6 Adults)

Family Room (6 Adults)

4 × Twin bed / 1 × Sofa bed100 ㎡up to 6

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RoomApartment

Apartment

2 × Twin bed68 ㎡up to 2

2 Twin Beds732-sq-foot room with a balcony Layout - Bedroom Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Kitchen with refrigerator, stovetop, oven, and cookware/dishwareSleep - Bed sheets Bathroom - Shower, free toiletries, and a hair dryerPractical - Safe, desk, and phoneComfort - Daily housekeepingAccessibility - Grab bar in showerNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Apartment, 1 Bedroom

2 × Twin bed68 ㎡up to 3

2 Twin Beds732-sq-foot room with a balcony Layout - Bedroom Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Kitchen with refrigerator, stovetop, oven, and cookware/dishwareSleep - Bed sheets Bathroom - Shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; rollaway beds (free) available on requestComfort - Daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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One-Bedroom Apartment (2 Adults)

2 × Twin bed68 ㎡up to 2

With living and bedroom areas, this apartment features a balcony, bathroom and a flat-screen satellite TV. Its kitchenette is equipped with a stove and oven. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee.

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sea_viewOne-Bedroom Apartment (2 Adults + 1 Child)

One-Bedroom Apartment (2 Adults + 1 Child)

1 × Sofa bed68 ㎡up to 3

This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with sea views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.

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RoomOne-Bedroom Apartment (2 Adults + 2 Children)

One-Bedroom Apartment (2 Adults + 2 Children)

1 × Sofa bed68 ㎡up to 4

With living and bedroom areas, this apartment features a balcony, bathroom and a kitchenette with a fridge. Guests can request an iron and hairdryer at the reception, and a safe is available for a fee. Maximum occupancy: 2 adults and 2 children (aged 11 or under). For extra bed supplements, please see Policies

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RoomOne-Bedroom Apartment (3 Adults + 1 Child)

One-Bedroom Apartment (3 Adults + 1 Child)

1 × Sofa bed68 ㎡up to 4

With living and bedroom areas, this apartment features a balcony, bathroom and a kitchenette with a fridge. Guests can request an iron and hairdryer at the reception, and a safe is available for a fee. Maximum occupancy: 3 adults and 1 child (aged 11 or under). For extra bed supplements, please see Policies

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RoomOne-Bedroom Apartment (4 Adults)

One-Bedroom Apartment (4 Adults)

1 × Sofa bed68 ㎡up to 4

Apartments have the same facilities as the Superior Studios, but consist of a living room with sofa bed and satellite-TV with flatscreen, safe (with charge), direct telephone and a separate bedroom (twin beds) plus bathroom with shower and hair dryer, kitchenette and balcony. All these apartments have been renovated.

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Superior Studio

2 × Twin bed42 ㎡up to 4

2 Twin Beds452-sq-foot room with a balcony Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Bed sheets Bathroom - Shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; rollaway beds (free) available on requestComfort - Daily housekeepingNeed to Know - No cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomSuperior Studio (2 Adults)

Superior Studio (2 Adults)

2 × Twin bed / 1 × Sofa bed42 ㎡up to 2

Located in Eden Luz building, this larger studio features a balcony, bathroom and flat-screen satellite TV. Its kitchenette is equipped with a stove and microwave. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee.

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RoomSuperior Studio (2 Adults + 1 Child)

Superior Studio (2 Adults + 1 Child)

2 × Twin bed / 1 × Sofa bed42 ㎡up to 3

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RoomSuperior Studio (2 Adults + 2 Children)

Superior Studio (2 Adults + 2 Children)

2 × Twin bed / 1 × Sofa bed42 ㎡up to 4

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RoomSuperior Studio (3 Adults)

Superior Studio (3 Adults)

2 × Twin bed / 1 × Sofa bed42 ㎡up to 3

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Superior Studio (3 adults + 1 child)

2 × Twin bed / 1 × Sofa bed42 ㎡up to 4

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RoomStudio (2 Adults)

Studio (2 Adults)

2 × Twin bed36 ㎡up to 2

Located in Eden Esplanade building, this studio features a balcony, bathroom and satellite TV. Its kitchenette is equipped with a stove and oven. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee.

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Facilities · 95

All facilities & services listed by the hotel (aggregated across sources).

Electric bicycle charging stationFree beach shuttleSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceCar hireSaunaMassage servicesParkingTerraceTable tennisSolariumKaraokePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesConcierge serviceGrocery deliveriesAllergy-free roomKids' outdoor play equipmentEvening entertainmentPublic BathEntertainment staffOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessBroadcast Live sport eventsHappy hourInternet accessJapanese gardenFree beach shuttleExercise/lap poolNo accessible shuttleNo accessible train station shuttleElectric bicycle charging stationConcerts/live showsPlayground on sitePool sun loungersReception hallBilliards or pool tableSecured parkingSelf parking (surcharge)Shopping on siteBeach umbrellasSnack bar/deliATM/bankingSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Tennis lessons on siteVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Golf cartHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantTour desk

Parque Vacacional Eden

Guest scores & sentiment

Room types · 20

Apartment, Family Room

Family Room (3 Adults + 3 Children)

Family Room (4 Adults + 1 Child)

Family Room (4 Adults + 2 Children)

Family Room (5 Adults)

Family Room (6 Adults)

Apartment

Apartment, 1 Bedroom

One-Bedroom Apartment (2 Adults)

One-Bedroom Apartment (2 Adults + 1 Child)

One-Bedroom Apartment (2 Adults + 2 Children)

One-Bedroom Apartment (3 Adults + 1 Child)

One-Bedroom Apartment (4 Adults)

Superior Studio

Superior Studio (2 Adults)

Superior Studio (2 Adults + 1 Child)

Superior Studio (2 Adults + 2 Children)

Superior Studio (3 Adults)

Superior Studio (3 adults + 1 child)

Studio (2 Adults)

Facilities · 95

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