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Sheraton Kaifeng

★★★★★·8.8/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
2019 opened · 2019 renovated· Check-in 02:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 57 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Sheraton Kaifeng. Car hire offerings at the hotel enhance the ease of discovering Kaifeng. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and safety deposit boxes. Craving relaxation? Make the most of your stay at the Sheraton Kaifeng with convenient amenities like room service and daily housekeeping at your disposal. At Sheraton Kaifeng, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Sheraton Kaifeng. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Sheraton Kaifeng · 万豪金卡入住报告(2024年1月)

  • 金卡是支付宝88vip送的,前台没有主动升级房型,也懒得问了
  • 离市区有点远,但旁边的湖景很赞,隔壁有个万达,吃饭也很方便
  • 设施很新,客房很大
2024-01-08

****a4560 · 2024-01-08 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 208 guest reviews · multi-source · as of 2026-07-12

Guests praise the modern facilities, lake views, and exceptional staff service. Dining receives positive feedback. Minor complaints include crowded breakfast hours, occasional noise, and minor facility details.

Dimension scores · cross-source

Value10.0
Location9.7
Cleanliness9.3
Service9.1
Surroundings9.0
Facilities8.8
PraisedPrime location near shopping and attractions · Attentive and professional staff service · Diverse breakfast meeting various tastes · Clean and comfortable rooms
ComplaintsSteak quality at dinner was poor · Limited variety of hot dishes at dinner · Mandatory swim cap policy

KEYIdeal for travelers seeking high-quality service and lake views. Avoid peak breakfast hours; note minor facility quirks.

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