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Maurers Zollamt Hotel

★★★★·8.6/ 10Recommended
·Hotels
📍Buchenlochstraße 1 · Kaiserslautern ↗
Check-in 02:00 PM / out 11:00 AM
Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageFax/photocopyingAll 42 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the warm, attentive family-style service, spotless rooms, convenient quiet location, and quality breakfast. The main drawbacks are compact bathrooms and showers, occasional maintenance issues such as blackout curtains and TV reception, limited on-site parking, and some concerns about pricing relative to the advertised four-star standard.

Dimension scores · cross-source

Service9.0
Facilities9.0
Cleanliness9.0
Surroundings9.0

KEYIdeal for travelers prioritizing hospitable service, cleanliness, and a convenient location. Those needing spacious bathrooms, guaranteed parking, or traditional four-star amenities should manage expectations.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located, and how far is the train station?＋
The hotel is near Kaiserslautern’s town centre and university, with a 10-minute walk to the train station. Its quiet surroundings make it convenient for exploring the city.
diningWhere is breakfast served, and how is the quality?＋
Breakfast is served in the courtyard-view dining room, with an outdoor terrace option in good weather. It receives frequent praise across 75 reviews, supporting a 99% recommendation rate.
familyIs this hotel suitable for families with children?＋
Yes, children are welcome, and the property offers family rooms and an on-site playground. Rooms feature flat-screen TVs and en suite bathrooms, with cleanliness and environment scores of 9.0.
roomWhat are the standout features of the guest rooms?＋
Rooms feature a modern design with designer furniture, flat-screen TVs, and contemporary en suite bathrooms. Some units include a private balcony, and all offer air conditioning and non-smoking options.
serviceHow is the hotel's service reputation?＋
Staff are widely praised for their warm, family-style hospitality, earning a 9.0 service score. Guest reviews consistently highlight their attentiveness, contributing to an 8.6 overall rating and 99% recommendation rate.
facilityWhat convenient amenities does the hotel provide?＋
Amenities include free wired internet, an electric bicycle charging station, ironing service, luggage storage, and currency exchange. The shared lounge area supports cashless payments and invoice issuance.
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