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Hilton Garden Inn Surprise Phoenix

★★★·9.3/ 10Excellent
HHilton Garden Inn·Hilton Honors·Hotels
2019 opened· Check-in 15:00 / out 11:00
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 64 facilities +
Review
Official

我们位于美国60号公路和环线303旁。多家餐厅、水上中心和惊喜体育场的春训基地都在一英里内。到惊喜市中心只需五分钟车程。在我们的餐厅享用新鲜烹制的餐点,并在我们24小时营业的商店购买饮料和小吃。我们提供恒温游泳池和健身中心。停车和 WiFi 免费。

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or USD 6,000 eligible spend during any calendar year. Members must re-qualify each calendar year; achieved elite status is kept for the rest of the calendar year earned and the following calendar year.
04

Guest scores & sentiment

From 276 guest reviews · multi-source · as of 2026-07-11

Guests praise the new, clean facility and exceptional staff service, especially breakfast quality. Main complaints involve high breakfast fees, occasional AC noise/cleaning misses, and rude front desk interactions.

Dimension scores · cross-source

Service10.0
Location10.0
Value9.0
PraisedNew and clean · Friendly staff · Good breakfast/dining · Comfortable modern rooms
ComplaintsRude staff members · Delayed housekeeping · Breakfast cost/schedule issues · Occasional rude staff behavior

KEYSuitable for guests valuing comfort and service. Expect breakfast fees and check for AC noise/cleaning details.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby attractions?
Conveniently located near Phoenix Convention Center and State Farm Stadium, ideal for leisure and business.
diningIs breakfast included? How is the quality?
Breakfast is extra and pricey, but guests highly praise its variety and delicious taste.
familyIs this hotel suitable for families with children?
Yes, it welcomes pets, offers family rooms, kid meals, and spacious accommodations loved by families.
businessHow is the experience for business travelers?
Business guests praise the new cleanliness and service, but note potential noise issues in some rooms.
roomWhat are the room facilities? Any things to note?
Rooms are spacious and modern. A few guests noted AC noise or cleaning misses, so check upon arrival.
serviceHow is the level of service?
Service scores are excellent (10/10) with friendly staff, though isolated rude front desk interactions occur.
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