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Holiday Inn London - Gatwick Airport by IHG

★★★★·8.8/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2001-09-10 opened· 216 rooms
Electric car charging stationExpress check-outMeeting roomsAir conditioning24-hour front deskFamily roomsAll 66 facilities +
Review
Official

At Holiday Inn London - Gatwick Airport By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of London with ease by utilizing the services provided by taxi and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Holiday Inn London - Gatwick Airport By IHG. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Holiday Inn London - Gatwick Airport By IHG offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Holiday Inn London - Gatwick Airport By IHG, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Holiday Inn London - Gatwick Airport By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 367 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff and good food, especially the kids-eat-free policy. Airport shuttle is convenient. Complaints focus on AC issues, occasional cleaning lapses, and high prices.

Dimension scores · cross-source

Surroundings9.0
Location8.8
Cleanliness8.5
Facilities8.3
Service8.1
Value7.8
Rooms7.5
PraisedHigh cleanliness · Friendly and efficient staff · Excellent breakfast · Good value for money
ComplaintsUnexpected parking fee · Malfunctioning amenities · Poor check-in wait experience · Bathroom details lacking

KEYIdeal for transit and families. Check AC condition, expect higher food prices, and inspect room cleanliness.

FAQ · grounded in hotel data & reviews

locationHow far is this hotel from Gatwick Airport? Is transportation convenient?
Located just 10 minutes from Gatwick Airport with a location score of 8.8. It offers paid 24-hour shuttle service and parking, ideal for transit travelers.
diningDoes the hotel have a free dining policy for children?
Yes, children under 13 eat free at breakfast in the Open Lobby. This policy is highly praised by families for its value.
familyHow is the experience for families with kids? What facilities are available?
Highly rated for families with friendly staff and amenities like family rooms and kid meals. However, some guests noted firm mattresses may affect sleep comfort.
businessWhat are the advantages for business travelers staying here?
Spacious clean rooms, rich breakfast, and efficient professional service. Meeting rooms and express checkout make it suitable for short business trips.
roomWhat are the room facilities like? Are there any notable downsides?
Features 55-inch TVs, AC, and free WiFi. However, some guests reported AC malfunctions, overheating, or cleaning lapses, so inspect upon arrival.
serviceHow is the level of service at the hotel?
Service score is 8.1. Guests highly praise the enthusiastic staff, especially in dining and front desk, though isolated complaints about attitude exist.
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