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The Ritz-Carlton, Philadelphia

★★★★★·8.9/ 10Recommended
TThe Ritz-Carlton·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorAll 46 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Ritz-Carlton, Philadelphia. Car hire offerings at the hotel enhance the ease of discovering Philadelphia (PA). Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Ritz-Carlton, Philadelphia with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At The Ritz-Carlton, Philadelphia, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At The Ritz-Carlton, Philadelphia, guests can access vending machines that provide light snacks and beverages 24 hours a day.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Ritz-Carlton, Philadelphia · 万豪金卡入住报告(2024年4月)

  • valet parking 即便工作人员态度很好,但取车过程有点慢,可能是上午人手不够,也可能是当天下雨,等了大概半小时多
  • 位置极佳,酒店门口就是city hall
  • check in 的时候前台自动给到了高层的拐角房
2024-04-23

leozz002022 · 2024-04-23 · Source ↗

The Ritz-Carlton, Philadelphia · 万豪金卡入住报告(2024年3月)

  • 4pm
  • 升一级小套到大套
  • 80
  • 12pm
2024-03-25

zfldla · 2024-03-25 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 269 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, grand lobby, and generally excellent staff. Criticisms focus on worn-out rooms, maintenance issues, and inconsistent F&B experiences, particularly regarding the closed lounge and early breakfast cutoff, leading some to feel it falls short of Ritz standards.

Dimension scores · cross-source

Location9.4
Surroundings9.0
Cleanliness8.8
Facilities8.7
Service8.4
Value7.4
PraisedPrime location with great views · Grand and beautiful lobby · Friendly and helpful staff · Spacious and comfortable rooms
ComplaintsDated facilities needing renovation · Poor F&B value and slow service · Expensive and inconvenient valet parking · Noise issues from street/neighbors

KEYSuitable for those valuing location and architecture. Verify room condition, avoid lounge closure periods, and note early breakfast hours.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?
With a 9.4 location score, it is in the city center, within walking distance of the Philadelphia Museum of Art and Rodin Museum.
pros_consWhat is the overall guest sentiment? What are the pros and cons?
Recommendation rate is 99%. Pros include prime location and grand lobby. Cons involve worn-out rooms, maintenance issues, and early breakfast cutoff.
diningHow is the breakfast and dining service?
Breakfast is tasty and generous but ends early. The on-site restaurant offers exquisite meals, though lounge management has been criticized.
roomWhat is the condition of the rooms? Is soundproofing good?
Rooms offer city views and marble baths, but some are worn out. Soundproofing varies; noise from streets or neighbors was reported by some guests.
serviceHow is the level of service?
Service scores 8.4. Staff are praised for being professional and responsive, though some report front desk inefficiency and occasional cleaning oversights.
facilityWhat fitness and leisure facilities are available?
Features the Richel D’Ambra Spa & Salon and massage services. Fitness facilities are available for a surcharge, along with concierge and ironing services.
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