Search cities, hotels, brands…
1 / 24

Hotel Casa Encantada

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 02:00 PM / out 11:00 AM
Guest education on local ecosystems and cultureFamily roomsExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsAll 66 facilities +
Review
04

Guest scores & sentiment

From 406 guest reviews · multi-source · as of 2026-07-06

Guests praise the central location, tranquil gardens, artistic decor, and exceptional personalized service, especially the breakfast. Main drawbacks include lack of on-site parking, occasional weak Wi-Fi, and isolated complaints about the GM's attitude or specific breakfast flavors.

Dimension scores · cross-source

Service10.0
Value10.0
Location10.0
Facilities9.6
Cleanliness9.6
Surroundings9.6
PraisedPrime location · Exceptional service · Delicious breakfast · Homely atmosphere
ComplaintsThin walls · Patio monopolization · Rude other guests · Unstable WiFi

KEYIdeal for cultural travelers seeking tranquility and service. Arrange parking separately; business travelers should check Wi-Fi stability.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient for travel?
Located in the city center with a perfect 10.0 score, it is quiet yet convenient. Note that there is no on-site parking, so external parking is required.
diningHow is the breakfast? What are the highlights?
Breakfast is highly praised for being delicious and abundant (Score 10.0). It includes kid meals, fruits, and an on-site coffee shop.
serviceWhat is the level of service at the hotel?
Service scores a perfect 10.0, known for exceptional personalized care. With a 99% recommendation rate, guests highlight the attentive butler-style service.
roomAre the rooms comfortable? Any special features?
Rooms are comfortable (Score 9.6) with flat-screen TVs and private bathrooms. Some feature kitchens, and unique amenities like foot warmers/fireplaces enhance comfort.
familyIs this hotel suitable for family trips?
Yes, it is very suitable. It allows pets, offers family rooms, kid meals, and accessibility features. Families praise its location and cozy atmosphere.
coupleHow is the experience for couples?
Couples make up the largest segment, praising the home-like atmosphere and excellent service. The artistic decor and thoughtful room details make it ideal for romance.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →