Meliá Madrid Serrano
Meliá Madrid Serrano provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Madrid. The hotel offers reception assistance, including express check-in or check-out, to ensure guest satisfaction. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Meliá Madrid Serrano as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Meliá Madrid Serrano. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Guest scores & sentiment
From 416 guest reviews · multi-source · as of 2026-07-06
Guests praise the prime location, comfortable beds, and extensive breakfast, especially The Level service. Complaints focus on room odors, cleaning lapses, and inconsistent staff attitudes, with some noting missing amenities.
Dimension scores · cross-source
KEYSuitable for travelers valuing convenience and dining. Verify room condition upon arrival due to occasional odor issues.
FAQ · grounded in hotel data & reviews
Room types · 18
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Grand Premium The Level Communicated
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as an inner courtyard view.
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Connecting Premium Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 3 beds.
Rates / book on FlyerTrip →Suite The Level
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views.
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Melia The Level Communicated
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as an inner courtyard view.
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Supreme Comunicated
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views.
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Grand Premium The Level with Bathtub (2 Adults + 2 Children)
This modern and light superior room is 40 square yards and offers The Level exclusive services. The room comes with a king size bed and a sofa bed. The large bathroom comes with superior amenities. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
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Junior Suite The Level
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels.
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Grand Premium The Level with Bathtub
This modern and light superior room is 40 square yards and offers The Level exclusive services. The room comes with a king size bed and a sofa bed. The large bathroom comes with superior amenities. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
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Premium The Level Room with Bathtub
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views.
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The Level Premium Room
This premium room features elegant decor and modern furnishings. It offers views to quiet interior courtyard. This room comes with a double bed or 2 single beds (subject to availability). The room comes with a table and seats and a complete bathroom with shower, superior quality amenities and MP3 with Bluetooth and Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
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Family Room
Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as an inner courtyard view.
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The Level Room
This superior room is located on the higher floors of the hotel and offers views of Diego de León street. The room is 20-22 square yards and comes with flat-screen TV, mini-bar and air conditioning as well as 1 double bed or 2 single beds, a sofa bed and a large bathroom with superior toiletries. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
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Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views.
Rates / book on FlyerTrip →Premium Double or Twin Room
Featuring modern décor, these bright rooms feature views on the internal patios. They provide queen-size beds, king-size beds or two single beds. A pillow menu is available.
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Supreme Double Room
These rooms offer views of Diego de León Street or the quieter street of Claudio Coello. Measuring between 22 and 79 ft² they come with queen-size, king-size or two single beds and bathrooms with a comfortable shower. These rooms also provide a kettle, bathrobe, slippers and a choice of pillows.
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Melia Room Exterior View
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views.
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Melia Room Patio Garden View
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views.
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Standard Double or Twin Room
The rooms provide a queen-size bed, king-size bed or 2 single beds. Measuring approximately 20 m² to 22 m², it's a newly decorated and designed room, based on practical, modern and bright concepts. Functional and equipped with all the details of a 4-star Meliá hotel.
Rates / book on FlyerTrip →Facilities · 58
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.