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The Chesterfield Mayfair

★★★★·9.4/ 10Excellent
·Hotels
107 rooms· Check-in 02:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 59 facilities +
Review
Official

Step into our polished marble lobby and you will immediately notice the warm and personalised service that defines The Chesterfield. Our staff members are empowered to make a real difference to each and every guest's stay, whether that's remembering a favourite welcome drink or organising a romantic surprise for a special birthday. We go above and beyond to ensure every stay is exceptional. Red Carnation's first hotel, located in the heart of Mayfair, is quintessentially British and exudes classic charm and unique personality. Renowned for the best Dover sole in London, themed Afternoon Teas, molecular cocktails and gin tasting experiences, we are ideally located, moments from Bond Street, Piccadilly and the Royal Parks. We are honoured that our guests choose to stay with us again and again. Every one of our team offers remarkably considerate service and discrete attention to detail. From freshly-cut flowers in the suites to personalised gifts for special occasions, it is no surprise that guests often remember the names of our staff and ask after them when they return. Exhale and relax after a busy day of exploring London in the warm, intimate surrounds of Butlers Restaurant. Renowned for serving London's best Dover sole, filleted right at your table, our Executive Chef Nathan Hindmarsh offers an enticing range of delicious dishes that make the most of organic, seasonal British ingredients – from salmon smoked by H. Forman & Son, London's oldest smokery, and classics such as roasted Orkney scallops and venison Wellington, to our famous signature dishes. With the smart shops of Bond Street nearby and some of London's most vibrant sights – The Royal Academy, Buckingham Palace, the Royal Parks – just a short stroll away, this truly is the beating heart of Mayfair. Yet our elegant Charles Street address offers a tranquil haven from the bustle outside, a place to retreat, relax and regroup.

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Guest scores & sentiment

From 2,071 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime Mayfair location, classic British decor, and exceptional personalized service. Common complaints include small room sizes, compact bathrooms, high F&B prices, and occasional maintenance issues.

Dimension scores · cross-source

Service9.8
Cleanliness9.8
Location9.8
Facilities9.0
Surroundings9.0
Value9.0
PraisedExceptional and personalized staff service · Prime location and quiet environment · Immaculate, comfortable rooms with high-end amenities · Outstanding dining and bar experiences
ComplaintsRooms are relatively small · Occasional service details or communication errors · Rooms are small · High dining and service charges

KEYIdeal for those valuing location and service. Book larger rooms if space-sensitive; expect higher F&B costs.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in prime Mayfair between Hyde Park and Green Park, it is a short walk from Buckingham Palace and Oxford Street. Near Green Park Underground Station and Bond Street shops. (Location score: 9.8)
diningWhat are the highlights of the dining experience?
The Butler's Restaurant holds an AA Rosette award. Traditional Afternoon Tea won the Tea Guild Award of Excellence for three years. Roof bar and room service are also highly rated. (Service score: 9.8)
serviceHow is the level of service?
With a service score of 9.8, guests praise the exceptional personalized service. Staff are frequently named for being warm, professional, and attentive, offering surprises like birthday gifts or child welcome amenities.
familyIs this hotel suitable for families with children?
Yes, it welcomes children and pets, offering family rooms and kid meals. Families appreciate the child-friendly staff who provide baby amenities and special dietary care, though some rooms are compact.
businessHow is the experience for business travelers?
Business guests highly rate the classic British charm and excellent service. Business-friendly rooms offer extra workspace, and the roof bar/dining facilities are suitable for corporate events.
coupleAny recommendations for couples?
Couples love the cozy British atmosphere and exceptional service, where staff remember names and create surprises. The afternoon tea is excellent, and the quiet, prime location makes it ideal for romance.
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