Name: Norlande
Address: 60 St Olaf Street, Lerwick, Shetland, Lerwick, GB

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Guest scores & sentiment

From 106 guest reviews · multi-source · as of 2026-07-19

Guests highly praise host Amanda's hospitality and unique breakfast baskets. Rooms are well-equipped with fridges/microwaves and feature excellent showers in a prime location. Main complaints involve small room sizes, poor blackout/heat control in summer, and inconvenient shared bathrooms on lower floors.

Dimension scores · cross-source

Location9.6

Rooms9.3

Service9.3

Cleanliness9.3

Facilities9.2

Value9.1

Wi-Fi8.9

Surroundings8.8

＋ PraisedExcellent location near town centre and ferry port · Warm host with local tips and prompt communication · Well-equipped rooms with comfortable beds and high cleanliness · Thoughtful breakfast hampers and stocked fridge refreshments

－ ComplaintsPrivate bathroom is two floors below the bedroom · Breakfast hamper lacks fruit and savoury options, heavy on carbs · Some single rooms are compact · Blinds provide insufficient light blocking

KEYSuitable for travelers seeking personalized service and convenience. Verify room size, independent bathroom availability, and blackout conditions.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room with Garden View

1 × Double bed18 ㎡up to 2

The double room provides a washing machine, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.

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Double Room with Garden View

1 × Double bed18 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

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Superior Suite

1 × Queen bed18 ㎡up to 2

The suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

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Small Single Room

1 × Twin bed2 ㎡up to 1

This single room has a electric kettle, garden view and tea/coffee maker. Room is located on the second floor, but the private bathroom is not attached to the room and is located on the ground floor.

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Facilities · 30

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableIroning serviceParkingPrivate check-in/check-outStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasProcess in place to check health of guests24-hour securityDelivered food - securely coveredInternet accessJapanese gardenOffsite parking discounted rates availableFree wired internetHousekeeping on requestNon-smoking roomsNon-smoking throughout