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Viana Hotel and Spa, Trademark Collection by Wyndham

★★★★·9.1/ 10Excellent
TTrademark Collection by Wyndham·Wyndham Rewards·Hotels
2010 opened · 2019 renovated· 116 rooms· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 74 facilities +
Review
Official

Viana Hotel and Spa, Trademark Collection by Wyndham offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Services offered by car hire and shuttle at the hotel ensure effortless exploration of Jericho (NY). Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Viana Hotel and Spa, Trademark Collection by Wyndham, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Viana Hotel and Spa, Trademark Collection by Wyndham is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience. At Viana Hotel and Spa, Trademark Collection by Wyndham, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers toiletries within certain chosen rooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day, engage in the entertaining activities available at Viana Hotel and Spa, Trademark Collection by Wyndham. Unwind after a long day by stopping by massage, hot tub, salon, steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 527 guest reviews · multi-source · as of 2026-07-05

Guests praise friendly staff, clean rooms, and convenient location. Common complaints include inconsistent hot water, noisy TVs, vibrating AC units, poor soundproofing, and unappealing views.

Dimension scores · cross-source

Service9.0
Cleanliness8.7
Surroundings8.6
Facilities8.5
Value8.0
Location8.0
PraisedFriendly and helpful staff · Clean rooms and comfortable beds · Rooms with jacuzzis/tubs · Popular spa facilities
ComplaintsInconsistent shower temperature/pressure · Outdated or faulty facilities · Noise issues · Expensive or mediocre dining

KEYSuitable for those valuing service. Expect facility wear; verify room view and shower conditions.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?
Located near Westbury Music Fair and parks, with convenient parking and easy access to shopping and theaters.
diningWhat dining options are available?
Marco Polo's offers Italian-Asian fusion cuisine, and room service is available, though some find it pricey.
spaDoes the hotel have spa facilities?
Yes, featuring a Zen-inspired spa with massages, sauna, steam room, and indoor pool, highly rated by couples.
roomWhat are the room facilities and service quality like?
Spacious rooms with modern amenities and excellent service (9.0/10). However, some report AC noise, TV static, and water pressure issues.
familyIs this hotel suitable for families?
Family-friendly with spacious rooms and good dining. Note: the pool is small and requires booking, and parking can be tight.
businessIs it convenient for business travelers?
Offers express check-in and luggage storage. However, business guests often cite aging facilities, noise, and maintenance issues.
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