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Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Name: Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
Address: 9420 E Independence Blvd, Matthews, North Carolina, 28105, Matthews, US

★★·8.7/ 10Recommended

IIHG Hotels & Resorts·IHG One Rewards·Hotels

📍9420 E Independence Blvd, Matthews, North Carolina, 28105 · Matthews ↗

📞+17044433100·Official site ↗

2009-10-15 opened· 89 rooms· Check-in 03:00 PM / out 11:00 AM

Fireplace in lobbyFitness facilitiesFree breakfast24-hour front deskLuggage storageTerraceAll 31 facilities +

Review

Official

- Our convenient location is only minutes away from I-485 and just off I-74 Highway so getting to local attractions should be easy. - To fulfill your leisure needs we have a state of the art indoor pool, as well as free local calls. - I'd like to remind you that we offer a terrific free breakfast buffet every morning that includes our signature cinnamon rolls, hot items like eggs and bacon as well as cold cereal, fruit and yogurt. - We're pleased to feature crisp, new triple-sheeted bedding and both firm and soft pillows on every bed.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite

IHG One Rewards · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessRarely

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.

Guest scores & sentiment

From 357 guest reviews · multi-source · as of 2026-07-07

Guests praised the exceptional, friendly staff and clean, comfortable rooms with great breakfast. Common complaints involved facility issues: pool closure without notice, broken elevators, housekeeping lapses, and occasional unprofessional staff behavior.

Dimension scores · cross-source

Cleanliness9.6

Facilities9.3

Value9.0

Service9.0

Location9.0

＋ PraisedFriendly and professional staff · Clean and comfortable rooms · Abundant and delicious breakfast · Convenient location

－ ComplaintsPool closed or cold · Poor soundproofing · Breakfast hygiene concerns · Maintenance issues (AC/noise)

KEYIdeal for those valuing service and breakfast. Verify pool status before booking and inspect room cleanliness upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transportation?＋

With a location score of 9.0, guests find it very convenient. Free self-parking and a 24-hour front desk are available.

diningHow is the breakfast? What options are there?＋

Breakfast is highly rated (Value dimension: 9.0). It is complimentary and includes a 'free breakfast to go' option for busy travelers.

serviceAre the staff friendly and helpful?＋

Service scores 9.0/10. Guests consistently praise the friendly, professional staff and personalized attention, such as staff remembering names.

roomAre rooms well-equipped? Do they have fridges and desks?＋

Yes. All 89 rooms feature free Wi-Fi, flat-screen TVs, refrigerators, and desks, ensuring comfort for both leisure and business stays.

facilityDoes the hotel have a gym or pool?＋

It has 24-hour fitness facilities and a pool. However, note that some guests reported the pool was closed without notice or had low water temperature.

businessIs it suitable for business trips? Are there office facilities?＋

Yes. It features a 24-hour business center, conference space, and banquet halls. Business guests appreciate the clean rooms and efficient service.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite, 1 King Bed (Extra Living Area)

1 × King bed36 ㎡up to 2

1 King Bed384 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomStandard Room

Standard Room

1 × Queen Bed30 ㎡up to 2

1 King Bed OR 1 Queen Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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Standard Room, 1 King Bed

1 × King bed30 ㎡up to 2

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

RoomStandard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 × King bed30 ㎡up to 2

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

RoomStandard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 × King bed30 ㎡up to 2

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Standard Room, 2 Queen Beds

2 × Queen Bed30 ㎡up to 4

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

RoomStandard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

2 × Queen Bed30 ㎡up to 4

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Lang Van

Vietnamese · Bib

Lang Van feels like more than just a restaurant in the Plaza Shamrock neighborhood. Maybe it's the thank you notes from loyal diners that paper the walls. Or maybe it's co-owner Dan Nguyen's warm hospitality. The extensive menu of Vietnamese favorites is yet another reason. Nguyen is something of a legend here, having first joined the restaurant as a team member before she and her husband Chef Tuyen Tran became the owners. Slide into a booth (they're the best seats in the house) and peruse the menu with everything from pho and spring rolls to hot pot and classic vermicelli noodles. No matter w

12.2km

Counter

Contemporary · ★ Michelin

$$$$

To say that Counter is an outlier in the Charlotte dining scene risks understatement: this ambitious, mercurial project from Chef Sam Hart is sui generis. The boldly immersive experience features shifting concepts fueled by Chef Hart’s multifarious passions and creativity, drawing on themes of nostalgia, music, personal history and more on a multicourse tasting menu. Local products are celebrated, including herbs and vegetables from nearby urban farms, combined with wide-ranging culinary influences that make for a truly memorable meal. The tight-knit team provides effortlessly gracious hospita

17.5km

Omakase Experience by PrimeFish

Sushi, Contemporary

$$$$

Chef Robin Anthony is the driving force behind this ambitious six-seat counter, located just a hop away from its larger, more casual sibling. The price point is undeniably lofty, but a bevy of luxury ingredients—truffles, foie gras, imported fish from Toyosu market—provides ample justification as the offbeat omakase unfolds. This maximalist approach is demonstrated by an indulgent signature dish of toasted brioche topped with wagyu tartare, uni and truffle, and even a hand roll of grilled eel is enriched with a bit of foie gras. When it comes to the nigiri, however, a more understated edomae a

9.1km

Little Mama's

Italian-American

Don't have an Italian grandmother? Then head to Little Mama's, where you can sit at the counter, slide into a booth or find a seat in the main room and watch as they make their own mozzarella. This is a kitchen that takes a few prime ingredients and turns them into something special, with homemade pasta and pizza, as well as entrees. Begin the meal with some of their house-made mozzarella or stracciatella and add a few of the suggested accompaniments to fill your own crostini before twirling your fork into a pasta or tucking into meat or fish. Brunch is also available on the weekend, and a sec

10.3km

Rada

Mediterranean Cuisine, Contemporary

$$$

With its sleek, understated design and metropolitan vibe, Rada might just be the hippest spot in town, but fortunately its cool trappings are accompanied by genuinely warm hospitality and crowd-pleasing cuisine. Before turning to food, whet your appetite with one of their impeccable martinis, like the San Sebastian, enlivened with Basque pepper brine. The compact, broadly Mediterranean menu is well-suited to sharing, with frequently changing options that might include small bites like eggplant escabeche or a meatball with zingy harissa, as well as more substantial fare like buttery Dover sole

11.9km

Supperland

Steakhouse

$$$

You'll know you're in the right place when you smell the heady scent of smoke as you approach this Plaza Midwood restaurant. A former church, it's undergone an extensive restoration resulting in this stylish space. In case the oversized range fueled by wood didn't give it away, this is Southern fire cooking through and through. Expect prime meat and fish to be cooked over the glowing embers, while imaginative sides are equally worthy of attention. It's all served family style, and sharing is the name of the game here. While you're sharing, order their seasonal sundae with a spoon for all.

12.5km

Customshop

Contemporary

$$$

Befitting its status as a fixture of the charming Elizabeth neighborhood, Customshop offers a lively, convivial atmosphere. Chef Andrés Kaifer oversees a modern menu that blends together Latin and Italian influences with seasonal North Carolina produce in dishes that are both inventive and approachable. A hamachi crudo with parmesan leche de tigre illustrates the point beautifully with its blend of vibrant acidity and savory depth, and carefully crafted pastas like casarecce with chorizo, local mushrooms and sungold tomato broth put any doubts to rest. Eminently quaffable cocktails and a thoug

13.1km

Ever Andalo

Italian-American

Named for the mountain village in Italy where owner Jeff Tonidandel's family originally hails, this charming spot feels like it's been here for years (spoiler alert: it hasn't). Its warm manner and simple bistro style have the look and feel of a traditional family-owned trattoria down pat. The menu is not strictly Italian, as there are American leanings, too, but expect rustic preparations and high-quality ingredients. Order some oysters and fresh anchovies to start along with a pasta dish, or perhaps one of the daily specials. The wine list is exclusively Italian and is categorized by region

14.6km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Tier × benefits, as tested

Guest scores & sentiment

Room types · 7

Suite, 1 King Bed (Extra Living Area)

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Facilities · 31

Nearby & map