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Crowne Plaza Liverpool City Centre by IHG

★★★★·9.1/ 10Excellent
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
1998 opened · 2026 renovated· 159 rooms· Check-in 03:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 56 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Crowne Plaza Liverpool City Centre By IHG. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Experience the wonders of Liverpool with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Crowne Plaza Liverpool City Centre By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Crowne Plaza Liverpool City Centre By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Crowne Plaza Liverpool City Centre By IHG, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Crowne Plaza Liverpool City Centre By IHG. Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 364 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, prime location, and clean rooms. Common complaints include dated room decor, poor soundproofing, missing fridges, and occasional rude reception service.

Dimension scores · cross-source

Location9.4
Surroundings9.4
Facilities8.9
Service8.8
Cleanliness8.8
Rooms8.3
Value8.0
PraisedFriendly and helpful staff · Excellent location · Good spa and pool facilities · Clean and tidy rooms
ComplaintsParking charges · Noise in some rooms · Inconsistent food quality · Basic gym equipment

KEYIdeal for those valuing service and location. Book high-floor rooms; sensitive to decor age.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Rated 9.4 for location, offering stunning views of the Royal Liver Building and River Mersey. It's centrally located and convenient, though some guests report occasional party noise.
diningHow is the breakfast? What dining options are there?
Breakfast is abundant and tasty, highly praised by guests. The restaurant serves modern international cuisine, while The Lounge offers cocktails and snacks. Some families noted average value and freshness.
familyIs this hotel suitable for families with children? What facilities are available?
Children are allowed, and kid meals are provided. The Harbour Leisure Club features an 18m pool, whirlpool, and sauna, but booking is required. Some rooms are small or beds uncomfortable.
businessIs it convenient for business travel? Are there meeting rooms?
Prime location and professional staff are highly appreciated by business travelers. Facilities include fax/photocopying and concierge. Main complaints involve air conditioning noise and high parking fees.
coupleHow is the experience for couples? Are the rooms comfortable?
Couples praise the waterfront location and clean, comfortable rooms. However, some rooms are small with low shower pressure or dated facilities. Poor soundproofing is a common complaint.
roomAre the rooms well-equipped? Is there a fridge?
Rooms feature air conditioning and non-smoking options. However, some guests reported dated facilities and missing fridges. Cleanliness is high, but hardware aging may affect comfort.
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