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The Ritz-Carlton, San Francisco

★★★★★·9.4/ 10Excellent
TThe Ritz-Carlton·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 42 facilities +
Review
Official

The Ritz-Carlton, San Francisco offers top-notch services and amenities, ensuring guests experience utmost comfort.Experience the wonders of San Francisco (CA) with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out and safety deposit boxes are available to accommodate your requirements.Traveling with minimal luggage is achievable at The Ritz-Carlton, San Francisco due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at The Ritz-Carlton, San Francisco is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal. The Ritz-Carlton, San Francisco offers a hair dryer and bathrobes in the restrooms of specific accommodations. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Ritz-Carlton, San Francisco · 万豪金卡入住报告(2023年4月)

  • 2pm check out was offered by front desk
  • 1 level upgrade to corner room with garden view due to marriott gold member status
  • in the heart of nob hill! room was nice and larger than expected considering it's in downtown san francisco. A secret outdoor garden is hidden in the middle of hotel was the best spot for coffee time
  • as a gold member, i appreciated corner room upgrade and 2pm check out. evening service includes little treats like a postcard and chocolates. loved it!!
2023-05-04

****f00c4 · 2023-05-04 · Source ↗

The Ritz-Carlton, San Francisco · 万豪白金入住报告

  • 无升级 (给了个靠近角落的房子,但毫无景色)。FHR说的免费升房因为有行小字说视酒店情况决定,于是就没有了。明明有能看街景的房却偏偏给了一个只能看见酒店院子,毫无景色的房。感觉就像是被降级了一样。
  • 订房时说送$100餐饮credit给了(所以总共200)。因为是双人轮流订,第二天重新check in时前台居然想赖掉那200credit!
  • 话说这家周六真是人山人海啊,楼下餐厅只开了一个结果排队要等半小时。club里乌压压的人吃的东西需要靠抢。
  • 感觉这家根本看不上FHR的客户。只有最基本的FHR要求的福利能满足
2021-12-18

kakaru · 2021-12-18 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 403 guest reviews · multi-source · as of 2026-07-06

Guests praise exceptional personalized service, prime location, and excellent Club Lounge. Common complaints include poor soundproofing, dated room layouts, high F&B prices, and occasional billing errors regarding minibar usage.

Dimension scores · cross-source

Cleanliness9.6
Location9.4
Service9.2
Surroundings8.8
Facilities8.6
Value8.4
PraisedPersonalized service and anniversary care · Excellent club lounge experience · High-quality breakfast and room service · Prime and safe location
ComplaintsExpensive food and beverages · Some rooms feel dated · Paid Wi-Fi · Cleaning or item management lapses

KEYIdeal for service-focused travelers. Request rooms near elevators and verify soundproofing. Be mindful of high F&B costs.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located near Union Square and the Financial District, it offers a prime location (score 9.4) with walking access to Chinatown and North Beach.
diningWhat are the dining options and how is the price?
Features Parallel 37 for American cuisine and an all-day Club Lounge. However, guests frequently note that F&B prices are expensive.
serviceHow is the service quality?
Service is exceptional with a dimension score of 9.2. Guests highly praise the personalized care and professionalism of the staff.
roomWhat are the room facilities and environment like?
Rooms feature Italian marble bathrooms and high cleanliness scores (9.6). Some guests note poor soundproofing and dated facilities in certain rooms.
familyIs this hotel suitable for families?
Children are welcome and staff are child-friendly. However, sofa beds may lack comfort, and Club Lounge policy enforcement can be inconsistent.
businessIs it convenient for business travelers?
Conveniently located near the Financial District with spacious rooms. Some business guests find breakfast value low and report occasional hygiene issues.
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