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The Riverside

★★★★·9.2/ 10Excellent
·Bed and breakfasts
Family roomsKid mealsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusAll 25 facilities +
Review
04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise spacious, clean rooms with river/cathedral views and friendly staff offering free evening shuttles. Cons include no on-site restaurant, occasional minor maintenance issues, hard pillows, and lack of elevators.

Dimension scores · cross-source

Location9.1
Service9.0
Cleanliness8.9
Rooms8.6
Value8.6
Facilities8.4
Wi-Fi7.9
PraisedConvenient location · Friendly staff · Excellent security · Good breakfast
ComplaintsPoor maintenance and aging facilities · Hygiene issues (cockroaches/odors) · Poor soundproofing · Limited breakfast variety

KEYIdeal for scenic views and service-focused travelers. Note: walking distance to town, no elevator, no on-site dinner.

FAQ · grounded in hotel data & reviews

locationHow is the location of The Riverside? What attractions are nearby?
Rated 9.1 for location, it is near the South West Coastal Path with stunning river and cathedral views. Ideal for nature lovers seeking a peaceful historic setting.
diningIs there a restaurant on-site? How is the breakfast?
The Riverside Restaurant offers local delicacies and famous Cornish cream tea. Breakfast is highly praised for being rich and delicious, though vegetarian options may be limited.
familyIs this hotel suitable for families with children?
Yes, it offers family rooms, kid meals, and a Japanese garden. Staff are friendly, but some families reported hygiene issues like pests and aging facilities, so inspect upon arrival.
coupleWhat are the advantages for couples staying here?
Popular with couples (134 reviews), praised for river/cathedral views and free evening shuttles. Rooms are spacious, but some note aging fixtures and lack of elevators.
roomWhat are the pros and cons of the rooms and services?
Pros: Spacious, clean rooms (8.6) with modern amenities. Cons: Some report hard pillows, limited bathroom storage, average Wi-Fi (7.9), and minor maintenance issues. Bring your own pillow if sensitive.
serviceHow is the service level? Is there a shuttle service?
Service rated 9.0 with friendly staff. A free evening shuttle is available. Additional perks include invoicing, cashless options, and on-request housekeeping.
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