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Norton House Hotel & Spa

★★★★·9.1/ 10Excellent
·Hotels
📍Ingliston, Newbridge, Scotland, EH28 8LX · Newbridge ↗
Electric car charging stationExpress check-outMeeting roomsFireplace in lobbyFitness facilitiesHealth clubAll 53 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise warm staff, clean facilities, and excellent food, ideal for pets and weddings. Cons include cold rooms, outdoor walk to spa, occasional front desk rudeness, and high prices.

Dimension scores · cross-source

Facilities9.2
Cleanliness9.2
Surroundings9.2
Service8.8
Location8.8
Value8.4
＋ PraisedComfortable rooms with high-end amenities · Friendly and professional staff · High-quality dining and afternoon tea · Relaxing and well-equipped spa facilities
－ ComplaintsOutdoor walk to spa required · Some facilities are dated or flawed · High prices for dining and drinks · Non-residents refused dining

KEYSuitable for families, pet owners, and events. Check spa hours, bring warm clothes, and note front desk service.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?＋
The hotel is in a quiet, scenic Victorian setting but is somewhat remote. Guests often need taxis, though hiking and biking trails are nearby.
diningWhat are the dining options? How is breakfast?＋
Dining includes The Brasserie with garden views, 24-hour room service, and a bar. Breakfast is available for a surcharge, praised for quality but noted as small in portion sometimes.
coupleIs it suitable for couples? What are the room facilities?＋
Highly recommended for couples. 77 couple guests praised comfortable rooms, high-end facilities like bathtubs and dual bathrooms, and enthusiastic staff.
familyCan I bring pets or children?＋
Pets are allowed, and the hotel has child-friendly details. However, official data lists children_allowed as false, so please confirm policy. Families also praised spacious rooms.
facilityWhat recreational and fitness facilities are available?＋
Features a full-service spa, health club, indoor pool, sauna, and steam room (Facilities score: 9.2). Guests love the spa but note the outdoor walk to it can be inconvenient.
serviceHow is the staff service?＋
Service score is 8.8. Guests highly praise warm, professional, and helpful staff. However, some reviews mention occasional inconsistencies at the front desk.
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