Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the central location, cozy family atmosphere, and attentive service. While rooms are generally clean, some note issues with noise insulation, outdated facilities, or bed comfort.

Dimension scores · cross-source

Location9.9

Service9.5

Cleanliness9.2

Rooms9.1

Wi-Fi8.9

Value8.9

Facilities8.8

Surroundings8.6

＋ PraisedExcellent location · Friendly staff · Cozy atmosphere · High cleanliness

－ ComplaintsPoor soundproofing · Uncomfortable beds · Outdated facilities · Limited parking

KEYIdeal for those valuing convenience and hospitality. Noise-sensitive guests should check soundproofing; verify room type upon booking.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room

1 × Double bed18 ㎡up to 2

This room features touches of rustic wood, cable TV, and a private bathroom with shower.

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Triple Room

1 × Twin bed / 1 × Double bed18 ㎡up to 3

This room features touches of rustic wood, cable TV, and a private bathroom with shower.

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Twin Room

1 × Twin bed18 ㎡up to 2

This room features touches of rustic wood, cable TV, and a private bathroom with shower.

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Facilities · 43

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableLuggage storageSafety deposit boxParkingShared lounge/TV areaShuttle service (additional charge)Concierge serviceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredInternet accessNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableSelf parking (surcharge)Airport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsTour deskNon-smoking throughout

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Nearby & map

Sights

1

Casa Kuschel

historic

mansion house in Puerto Varas, Chile

340m

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.