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Akama Resort

★★★★·9.4/ 10Excellent
·Hotels
📍625 Charlton Esplanade, Marina Precinct, Hervey Bay, Urangan, Queensland, 4655 · Urangan ↗
📞741970777·Official site ↗
Parasailing nearbyExpress check-outGardenLuggage storageExpress check-in/check-outTerraceAll 26 facilities +
Review
Official

Enjoy resort-style amenities at Akama Resort in Hervey Bay (Urangan), including an outdoor pool and a hot tub. This luxury hotel offers complimentary Wi-Fi, wedding services, and tour/ticket assistance. Other amenities include express check-out, luggage storage, and laundry facilities. Free self-parking is available onsite. The 19 individually furnished guestrooms feature kitchens equipped with full-sized refrigerators/freezers and microwaves, pillowtop beds with premium bedding, private furnished balconies, and 105-cm LCD televisions with cable programming. Akama Resort is a 5-minute walk from the Esplanade and 6 minutes from the Great Sandy Straits Marina, placing you conveniently close to Reefworld Aquarium (1. 1 km) and Hervey Bay Botanic Garden (1. 8 km). The closest airport is Hervey Bay, QLD (HVB), 5. 4 km from the property.

04

Guest scores & sentiment

From 240 guest reviews · multi-source · as of 2026-07-12

Guests praise the spacious, clean apartments, well-equipped kitchens, and prime location near the marina. Staff service is consistently highlighted as exceptional. Common complaints include tight parking, slippery bathrooms, minor maintenance issues (batteries, locks), limited views on lower floors, and restricted reception hours.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness9.0
Surroundings9.0
Rooms8.9
Value8.9
Facilities8.8
Wi-Fi7.7
＋ PraisedSpacious and well-equipped apartments · Excellent location near marina · High cleanliness standards · Good pool environment
－ ComplaintsInconsistent staff professionalism · Maintenance issues (lifts/AC) · Poor management response to complaints · Narrow parking spaces

KEYIdeal for families seeking space and service. Book higher floors for ocean views, bring spare batteries, watch for slippery floors, and check parking size and reception hours.

FAQ · grounded in hotel data & reviews

locationHow is the location of Akama Resort? What amenities are nearby?＋
The hotel enjoys a prime location near the marina, ideal for whale watching and bus access. Guests praise the convenience and nearby water sports like sailing and snorkeling.
roomWhat are the room facilities and cleanliness like?＋
Rooms are spacious, clean, and well-equipped with kitchens and laundry. Cleanliness scores 9.0, though some guests note limited views on lower floors or minor maintenance details.
serviceHow is the level of service at the hotel?＋
Staff service is highly praised, with front desk employees like Robyn and Dana being exceptionally helpful and professional. The service dimension scores an impressive 9.0.
familyIs this hotel suitable for families with children?＋
Despite policy stating no children allowed, many family reviews praise spacious apartments, full kitchens, and heated pools. Note that reception hours are limited, so plan accordingly.
coupleWhat are the highlights and drawbacks for couples?＋
Couples enjoy sea-view balconies, underground parking, and booking assistance. Drawbacks include no room service for short stays, low water pressure in some rooms, and tight parking.
facilityWhat leisure and convenience facilities does the hotel offer?＋
Facilities include an outdoor pool, spa tub, free WiFi, terrace, garden, and self-parking. The facilities score 8.8, with nearby options for parasailing, golf, and skydiving.
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