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The Riviera Maya EDITION at Kanai

★★★★★·9.4/ 10Excellent
EEDITION·Marriott Bonvoy·Hotels
2024 opened · 2025 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsAll 80 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Playa Del Carmen becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat and dry cleaning service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 214 guest reviews · multi-source · as of 2026-07-12

Guests praise the luxurious design, cleanliness, and exceptional service, with excellent dining. Main complaints involve high prices, slow service at times, and lack of children's activities.

Dimension scores · cross-source

Service10.0
Facilities9.8
Cleanliness9.6
Surroundings9.6
Value9.0
Location9.0
PraisedExceptional and personalized staff service · Peaceful luxury environment and design · High-quality dining experience · Excellent maintenance and cleanliness
ComplaintsService delays due to understaffing · Seaweed on the beach · Lack of children's activities · High prices

KEYIdeal for luxury seekers, couples, and honeymoons. Budget-conscious travelers should note high costs; families with young children should verify activity availability.

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