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Majestic Elegance Costa Mujeres - All Inclusive

★★★★★·9.4/ 10Excellent
·Resorts
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 85 facilities +
Review
04

Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise the modern facilities, spacious rooms, and exceptional butler service. Food quality is generally high, though some note slow restaurant service or diluted drinks. Minor issues include room humidity and isolated booking conflicts.

Dimension scores · cross-source

Service9.4
Cleanliness9.4
Wi-Fi9.3
Rooms9.2
Location9.2
Facilities9.1
Value9.0
Surroundings9.0
PraisedExcellent and attentive staff · Delicious food · Beautiful environment and facilities · Exceptional butler and staff service
ComplaintsPoor room cleanliness · Worn or poorly maintained furniture · Confusion between family and adult zones · Value for money concerns

KEYIdeal for families/couples seeking premium service. Check restaurant schedules in advance and allow for minor post-opening imperfections.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Located in Cancun with free private parking. Guests rate the location 9.2/10, with a tour desk to help explore nearby attractions.
diningWhat dining services are included in the all-inclusive package?
Includes multiple restaurants, room service, and kid meals. While food quality is rated 9.0, some guests noted slow service or diluted drinks.
familyIs this hotel suitable for families with children?
Highly suitable. It features a kids' club and child meals. 137 family travelers praised the spacious rooms and butler service, though some noted long wait times for dining.
coupleWhat room types or experiences are recommended for couples?
Upgrade to sea-view rooms or suites with outdoor jacuzzis for a romantic vibe. Couples love the luxury and food, but be aware of potential construction flaws like cracked tiles.
roomHow are the room facilities? What are the pros and cons?
Rooms are spacious and modern (rated 9.2) with AC and minibars. Pros: new and clean. Cons: high humidity and occasional leaks or odors from initial construction flaws.
serviceWhat is the level of service like?
Service is excellent (9.4/10), especially the personalized butler service. Staff speak multiple languages, though restaurant response can be slow during peak hours.
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