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The Crystal Lodge

★★★★·9.4/ 10Excellent
·Hotels
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 88 facilities +
Review
Official

At The Crystal Lodge and Suites, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. At The Crystal Lodge and Suites, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by visiting the steam room situated precisely at the hotel. At The Crystal Lodge and Suites, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

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Guest scores & sentiment

From 310 guest reviews · multi-source · as of 2026-07-09

Guests praise the central location, spacious rooms, and exceptional staff service. Common complaints include nighttime noise, AC units, high parking costs, and limited storage.

Dimension scores · cross-source

Location9.8
Surroundings9.4
Service9.2
Cleanliness9.2
Value8.6
Facilities8.6
PraisedPrime location · Friendly staff · Comfortable beds · Clean rooms
ComplaintsNighttime noise · Expensive parking · Maintenance issues · Cramped parking

KEYIdeal for those valuing location and service. Noise-sensitive guests should avoid street-facing rooms; expect high parking fees.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?
Located in the heart of Whistler Village (score 9.8), close to lifts and restaurants. Guests highly praise its excellent location.
serviceWhat is the staff service like?
Service is outstanding (score 9.2). Staff are described as warm, professional, and attentive, with high guest satisfaction.
roomAre the rooms spacious and well-equipped?
Rooms are generally spacious, clean (score 9.2), and equipped with Wi-Fi. However, some guests note limited storage or aging fixtures.
diningWhat dining options are available?
The hotel offers 6 restaurants and lounges featuring steaks and Italian cuisine, plus an on-site coffee shop.
facilityDoes the hotel have fitness and leisure facilities?
Yes, it features a 24-hour gym, sauna, outdoor hot tub, and heated pool. Some facilities may incur extra charges.
policyWhat are the check-in and check-out times?
Check-in is at 16:00 and check-out at 11:00. Express check-in/out services are available for convenience.
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