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Decameron Panaca - All Inclusive

★★★★·8.5/ 10Recommended
·Resorts
📍Vereda Kerman Km 7 · Quimbaya ↗
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsLuggage storageAll 68 facilities +
Review
04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise the warm staff, family-friendly activities, and good food. Common complaints include difficulty booking the specialty restaurant, outdated/noisy rooms, restricted access before 3 PM, confusion over extra charges for Panaca Park, and occasional rude behavior by other guests.

Dimension scores · cross-source

Location9.0
Rooms8.9
Cleanliness8.7
Facilities8.5
Service8.2
Value8.0
Wi-Fi5.5
＋ PraisedProximity to Panaca Park · Rich children's activities · Friendly staff service · Good room views
－ ComplaintsDeclining/monotonous food quality · Outdated facilities/broken bathrooms · Poor soundproofing · Loud pool noise

KEYIdeal for families. Book specialty restaurants early, verify Panaca Park ticket policies, and consider room condition if sensitive to noise or age.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located in the Coffee Belt, it is a 60-minute drive from Armenia Airport and offers free parking. Guests rate the location highly at 9.0 for easy exploration.
diningWhat are the dining options? Is the specialty restaurant easy to book?＋
Offers buffet breakfast, La Herreria a la carte, and La Estancia buffet. However, reviews note that booking the specialty restaurant is difficult.
familyIs this hotel suitable for families? What activities are available?＋
Highly recommended. 179 family guests praised animal interactions and Panaca Park access. It offers family rooms and shallow pools, though some rooms lack AC.
coupleHow is the experience for couples? Is the environment quiet?＋
52 couples appreciated the natural, peaceful setting. However, some rooms have poor soundproofing, and occasional rude staff or slow refills were noted.
roomWhat is the condition of the rooms? Is there air conditioning?＋
Room score is 8.9, but some guests report outdated facilities, especially bathrooms. Family reviews mention some rooms have fans instead of AC and poor soundproofing.
policyWhat are the check-in and check-out times? Can I access facilities early?＋
Check-in is at 15:00 and check-out at 12:00. Reviews state that facility access is restricted before 15:00, so early arrivals may need to wait.
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