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Hotel Ikzam Palenque

★★★★·9.1/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningFamily roomsLuggage storageExpress check-in/check-outAll 82 facilities +
Review
04

Guest scores & sentiment

From 375 guest reviews · multi-source · as of 2026-07-07

Guests praise the quiet, leafy location, spacious clean rooms, and helpful staff. Common complaints include unstable Wi-Fi, occasional AC noise or odors, and lack of an elevator.

Dimension scores · cross-source

Cleanliness9.0
Location8.8
Surroundings8.8
Value8.6
Facilities8.6
Service8.4
Rooms7.9
PraisedQuiet, great location · Spacious, clean rooms · Friendly, helpful staff · Effective AC, hot water
ComplaintsUnstable Wi-Fi · Poor soundproofing/noise · Breakfast not included · No elevator

KEYSuitable for travelers seeking quiet, value-for-money stays. Avoid low-floor/street-facing rooms for noise; note no elevator.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located in the quiet La Cañada area, it is walkable to the city center and bus stops. The location score is 8.8/10, ideal for visiting nearby attractions.
familyIs this hotel suitable for families with children?
Yes, it welcomes children with kid meals and family rooms. Facilities include a pool and hot tub. Note that some beds may be short, so verify in advance.
diningIs breakfast included? What are the dining options?
Breakfast is usually extra (optional American style). The on-site restaurant offers regional and international dishes. Reviews on food are mixed but service is good.
businessIs it convenient for business travelers? How is the Wi-Fi?
Free Wi-Fi and business facilities are available. However, guests report unstable and slow Wi-Fi, which may affect online meetings. Test connectivity beforehand.
coupleIs the experience good for couples?
Popular among couples (153 reviews) for its quiet environment and spacious rooms. The pool and hot tub are relaxing. However, some rooms have poor soundproofing.
roomAre the rooms well-equipped? What are the pros and cons?
Rooms feature AC, cable TV, and private bathrooms with a cleanliness score of 9.0. Pros: spacious and clean. Cons: some have AC noise, odors, or no fridge.
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