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JHL Solitaire Gading Serpong

★★★★★·9.4/ 10Excellent
·Hotels
2018 renovated· 141 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 79 facilities +
Review
Official

JHL Solitaire Gading Serpong, a JHL Collection is our 5 Star Luxury hotel situated 40 minutes from Soekarno-Hatta International Airport. The hotel vicinity boasts the largest Indonesia Convention Exhibition (ICE) as well as the finest high-rise business complexes and mega shopping mall like AEON and IKEA amongst others. Iconic, Majestic and Spectacular state of the art design and architecture, it consists of 144 stylishly appointed premier rooms and suites with our highlight being the lavish Chairman Suite. Our hotel offers 5 different and unique lifestyle dining and bars experiences as well as a 180-degree view of the city from our Sky Ballroom.

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Guest scores & sentiment

From 309 guest reviews · multi-source · as of 2026-07-19

Guests praise the new, clean rooms, warm service, and extensive breakfast, especially for families. Common complaints include a cheap-feeling lounge, slow restaurant service, small/dirty pools, and occasional hygiene or safety lapses.

Dimension scores · cross-source

Service9.7
Location9.6
Cleanliness9.6
Value9.5
Facilities9.4
PraisedWarm and attentive staff · Rich children's facilities · Clean and comfortable rooms · Varied breakfast selection
ComplaintsPoor soundproofing · Maintenance issues in some facilities · Inconsistent breakfast taste · Booking requests not fulfilled

KEYIdeal for families and business. Watch for slow dining service, check pool conditions, and verify booking requests.

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