Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests highly praise the prime location, clean modern rooms, and warm staff. Breakfast is a standout feature for its variety and freshness. Overall experience is excellent, with minor notes on bed comfort or socket placement.

Dimension scores · cross-source

Rooms9.8

Service9.8

Location9.8

Cleanliness9.8

Facilities9.6

Wi-Fi9.4

Value9.4

Surroundings9.4

＋ PraisedExcellent central location · Abundant fresh breakfast · Friendly and professional staff · Clean and comfortable rooms

－ ComplaintsLimited parking availability · Bed comfort issues · Insufficient power outlets · Inconvenient outlet placement

KEYIdeal for travelers seeking high-quality stays, hiking, and rich breakfasts. Check bed firmness if sensitive.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double or Twin Room with Balcony

1 × Queen bed / 2 × Twin bed18 ㎡up to 2

Fitted with parquet or carpeted floors, this Alpine-style room has an LCD TV, furnished balcony facing the mountains or the castle. Private bathroom is complete with toiletries and hairdryer.

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Facilities · 64

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureFamily roomsLuggage storageSafety deposit boxFax/photocopyingSaunaPacked lunchesParkingPets allowedTerraceSki storageShared lounge/TV areaShuttle service (additional charge)Allergy-free roomKid mealsPublic transport ticketsOutdoor furnitureSteam roomHammamPersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasKey accessFood delivered to guest roomAccess to health care professionalsFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyInternet accessNo accessible shuttleOffsite parking discounted rates availablePaddle boating nearbySelf parking (surcharge)Shopping on siteBeach yoga on siteSki equipment rentals on siteSki lessons on siteSki storageSnow sports gearATM/bankingVegetarian menu options availableAccessible shuttleFree wired internetGamesGuest education on local ecosystems and cultureHorse riding nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Neuhaus Castle

historic

castle in Gais, South Tyrol, Italy

8.5km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.