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Rixos President Astana

★★★★★·9.1/ 10Excellent
·Hotels
2005 opened · 2014 renovated· 183 rooms· Check-in 02:00 PM / out 12:00 PM
Annual carbon offsetsNo single-use plastic water bottlesNo single-use plastic stirrersFitness facilitiesLong-term parking (surcharge)Guest education on local ecosystems and cultureAll 52 facilities +
Review
Official

The award-winning Rixos President Astana Hotel offers a spectacular standard of hospitality, impeccable service, and a truly memorable experience. With classically inspired, elegant decor and a highly professional staff, the hotel maintains a reputation for luxurious accommodations and exceptional quality. Its 179 luxurious rooms and suites, chic restaurants and bars, well-planned meeting halls, and luxury spa cater to discerning travelers. Located in the heart of downtown Astana, on private guarded grounds, the hotel stands across from major business centers housing national and international companies, the EXPO Center, and the Media Center. Government buildings and popular city attractions are within walking distance.

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Guest scores & sentiment

From 292 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location, spacious rooms, and attentive staff, alongside excellent breakfast and SPA. Common complaints include outdated decor, heating issues, occasional cleaning lapses, and high dining prices.

Dimension scores · cross-source

Surroundings9.8
Rooms9.5
Cleanliness9.5
Facilities9.2
Service9.0
Location9.0
Value7.1
PraisedPrime and quiet location · Spacious and comfortable rooms · Professional and flexible service · Rich and delicious breakfast
ComplaintsDated facilities · Heating or temperature issues · High F&B prices · Service detail inconsistencies

KEYSuitable for business and leisure. Note potential facility aging and confirm pricing details upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient for sightseeing?
Located in the city center, it offers a prime spot with attractions within walking distance, making exploration convenient.
diningWhat is the breakfast experience like? What dining options are available?
Breakfast is highly praised for its variety and taste. Dining includes Al Farabi restaurant, 24-hour room service, and bars, though prices are considered high.
businessIs this hotel suitable for business travel? How are the meeting facilities?
Highly suitable with over 10,000 sq ft of meeting space, a business center, and free Wi-Fi. Business guests appreciate spacious rooms and efficient multilingual service.
coupleWhat are the advantages or things to note for couples?
Advantages include central location, upgraded rooms, and good SPA. Note potential hardware issues like AC faults or outdated decor in some rooms.
familyAre children allowed? Are there family-friendly facilities?
According to policy, children are not allowed to stay, despite listed facilities like a children's club.
roomHow comfortable are the rooms? What are the pros and cons?
Rooms are spacious with high cleanliness scores (9.5). However, some guests report heating issues, temperature control problems, odors, or uncomfortable pillows.
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