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Cloud Forest Lodge

★★★★★·9.3/ 10Excellent
·Lodges
Area shuttle (surcharge)Electric car charging stationFree breakfastGardenLuggage storageTerraceAll 23 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-11

Guests praise the exceptional staff, eco-setting, and dining. Criticisms focus on basic room amenities (no fridge/TV), limited views in some rooms, rugged access roads, and lack of pools.

Dimension scores · cross-source

Wi-Fi9.5
Rooms9.5
Surroundings9.4
Service9.0
Facilities9.0
Location8.8
Cleanliness8.8
Value8.0
PraisedBeautiful environment and nature · Excellent service and staff · High-quality dining · Spacious and comfortable rooms
ComplaintsHeat without AC · No in-room fridge · Rigid refund policy · Limited food options

KEYIdeal for nature lovers seeking tranquility. Bring entertainment, expect simple amenities, and prepare for rough roads.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Located in the heart of Monteverde, it offers tranquility but requires a 4WD due to rugged access roads. A surcharge applies for area shuttles.
diningWhat are the dining features?
Complimentary local breakfast is served daily. The on-site restaurant Endemica offers high-quality dining with diverse vegetarian options, though prices may be considered high.
coupleIs it suitable for couples?
Highly recommended for couples. 118 guests praised the cloud forest ecology, wildlife viewing (e.g., hummingbirds), and exceptional staff service.
familyIs it suitable for families?
Despite positive reviews from family segments, the hotel policy states children are not allowed. It also lacks leisure facilities like pools.
roomWhat are the room facilities? Are there TVs and fridges?
Rooms are spacious and clean with premium beds and excellent WiFi (9.5). However, amenities are basic; most rooms lack fridges and TVs, and some may have limited views.
serviceHow is the service level?
Service is highly praised with a score of 9.0. Guests appreciate the enthusiastic and helpful staff. Concierge and tour assistance are available, but front desk has limited hours.
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