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Mahekal Beach Front Resort & Spa

★★★★·9.0/ 10Excellent
·Hotels
1982 opened · 2015 renovated· 195 rooms· Check-in 03:00 PM / out 12:00 PM
Arcade/game roomProposal/romance packages availableBooksParasailing nearbyFireplace in lobbyFitness facilitiesAll 69 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the resort ensure effortless exploration of Playa Del Carmen. Parking is accessible, supplied by the resort for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the resort's tours. During your stay at this fantastic resort, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the resort. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at resort are equipped with linen service, blackout curtains and air conditioning. At Mahekal Beach Front Resort and Spa, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, a coffee or tea maker and mini bar. Mahekal Beach Front Resort and Spa offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Each morning at Mahekal Beach Front Resort and Spa, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Mahekal Beach Front Resort and Spa through their distinctive delivery assistance. Indulge in the numerous pursuits available at Mahekal Beach Front Resort and Spa. During your stay, the resort provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, salon, solarium and spa for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. At the resort, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.

04

Guest scores & sentiment

From 349 guest reviews · multi-source · as of 2026-07-08

Guests praise the tropical grounds, location, and friendly staff, with generally good food. Complaints focus on noise, front desk inefficiency, and unexpected fees.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness8.6
Facilities8.5
Surroundings8.4
PraisedExcellent location & walkability · Attentive & friendly staff · Lush tropical grounds & peaceful vibe · Excellent breakfast buffet
ComplaintsLimited dinner options & inconsistent quality · Inefficient front desk & unclear policies · Poor soundproofing & night noise · Aging facilities & maintenance issues

KEYIdeal for nature lovers valuing location. Avoid noise-sensitive rooms near streets and verify fees upon check-in.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby amenities?
The hotel boasts an excellent location (score 9.0) within tropical gardens, walking distance to the beach and 5th Avenue. Guests praise the setting, though some note potential noise from nearby clubs.
diningWhat is the dining experience like? Is breakfast included?
Breakfast is available for a surcharge and is highly rated as a delicious buffet. The on-site restaurant serves Mexican cuisine, with high-quality food and drinks generally praised by guests.
familyIs this hotel suitable for families with children? What amenities are available?
The hotel features a playground, five outdoor pools, and an arcade, suitable for family fun. However, some family guests noted outdated facilities, hygiene details like insects, and low pool temperatures.
coupleAre there any special recommendations or notes for couples?
The hotel offers proposal/romance packages and features beautiful tropical gardens and a fireplace lobby. Couples love the ambiance and staff, but should be aware of potential noise issues in some rooms.
serviceHow is the level of service? Is the front desk efficient?
Staff are generally friendly and helpful, with a high service score of 9.0. However, many guests reported poor front desk efficiency and unclear policy communication, so patience is advised.
policyWhat are the check-in/check-out times? Are pets allowed?
Check-in is at 15:00 and check-out at 12:00. Pets are allowed. Note: The data indicates children are not allowed, which may conflict with family amenities, so verify with official policy.
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