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HOTEL MASTAY jingumichi

★★★★★·9.4/ 10Excellent
·Apartments
2019 opened· 16 rooms· Check-in 3:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFacilities for disabled guestsParkingAll 35 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Kyoto with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service and luggage storage provided by the front desk services. For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At HOTEL MASTAY jingumichi, a selection of rooms can be found that showcase unique design elements such as a separate living room. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. HOTEL MASTAY jingumichi provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to massage.

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Guest scores & sentiment

From 311 guest reviews · multi-source · as of 2026-07-09

Guests praise spacious rooms, full kitchens, washer/dryers, and prime location. Main complaints include street noise, slow dryer efficiency, non-24h front desk, and lack of breakfast.

Dimension scores · cross-source

Cleanliness9.6
Value9.5
Service9.4
Facilities9.4
Surroundings9.4
Location9.2
PraisedWell-equipped (kitchen/washer/separate bath) · Spacious and clean rooms · Friendly staff service · Convenient yet quiet location
ComplaintsWorn furniture/stains · Slow Wi-Fi · Small refrigerator · Lack of restocking on extension

KEYIdeal for families/long stays. Request non-street rooms for quietness; expect no breakfast and limited front desk hours.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in central Higashiyama, steps from Kiyomizu-dera and Heian Shrine. Near Eikan-do and Manga Museum. Transport score is 9.2.
familyIs this hotel suitable for families?
Highly recommended. Families praise spacious apartments, full kitchens, and washers for a home-like feel. Children allowed, but watch for street noise.
coupleWhat is the experience for couples? How are the facilities?
Couples love spacious, clean rooms with full kitchens. However, note potential issues like worn sofas, low lights, and limited storage.
roomWhat are the highlights and drawbacks of the rooms?
Highlights: Spacious, fully equipped (kitchen, washer, tub), cleanliness score 9.6. Drawbacks: Street noise, slow dryer, inconvenient outlets, and slow Wi-Fi.
serviceIs the front desk open 24 hours?
No. Despite claims, many guests report the front desk is not 24/7, causing inconvenience for late arrivals. Service score is 9.4.
diningDoes the hotel provide breakfast?
No breakfast provided. This is a main complaint. However, the prime location offers abundant dining options, and rooms have full kitchens for self-catering.
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