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The Sutton Place Hotel Vancouver

★★★★★·9.3/ 10Excellent
·Hotels
2012 renovated· 397 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 74 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at The Sutton Place Hotel Vancouver.During leisurely days and evenings, in-room amenities such as 24-hour room service and room service enable you to maximize your stay in the room.The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.In select rooms, the hotel offers visitors access to mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at The Sutton Place Hotel Vancouver, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Indulge in the numerous pursuits available at The Sutton Place Hotel Vancouver. During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit.Treat and spoil yourself by stopping at massage, hot tub, steam room and spa for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 570 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime downtown location, renovated luxurious rooms, and friendly staff. Common complaints involve outdated/dirty pool facilities, restrictive minibars, inconsistent housekeeping, and slow check-in processes.

Dimension scores · cross-source

Surroundings9.8
Location9.6
Service9.0
Cleanliness9.0
Facilities9.0
Value8.2
PraisedExcellent central location · Spacious, comfortable rooms · Attentive and professional staff · Abundant and tasty breakfast
ComplaintsSlow check-in/out process · Expensive minibar restrictions · Air conditioning issues · Inconsistent housekeeping/maintenance

KEYIdeal for location-focused travelers; manage expectations regarding pool condition and minibar policies.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location convenient? What is nearby?
Yes, it has an excellent location (score 9.6). Located in downtown Vancouver, it is within walking distance of major attractions and shopping areas.
roomHow are the room facilities and comfort?
Rooms are renovated with modern amenities like flat-screen TVs and plush bathrobes. Bedding is high quality, but some guests note restrictive minibar policies.
diningWhat dining options does the hotel offer?
The hotel features Boulevard Kitchen & Oyster Bar for diverse cuisine and wines, and the English-style Gerard Lounge for a cozy evening. Room service is also available.
service员工的服务态度和专业程度如何?
Staff are praised for being friendly and professional (score 9.0). However, check-in processes can sometimes be slow, so allow extra time.
facilityHow are the fitness and leisure facilities?
It features Vida Spa and a state-of-the-art fitness center. However, the pool and jacuzzi are frequently criticized for being outdated and dirty.
policyWhat are the check-in and check-out times?
Check-in is after 16:00 and check-out is before 12:00. Express services are available, but queues may occur during peak times.
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