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Hotel Daniela

★★★★·9.4/ 10Excellent
·Hotels
1988 opened · 2018 renovated· 23 rooms· Check-in 03:00 PM / out 11:00 AM
Family roomsLift / ElevatorLuggage storageSafety deposit boxIroning serviceSaunaAll 37 facilities +
Review
Official

At Hotel Daniela, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at shuttle offered by Hotel Daniela simplify the organization of your excursions, tourist activities, and other adventures in Zermatt. Continuously receive the support you require through front desk amenities such as safety deposit boxes. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Hotel Daniela with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few accommodations at Hotel Daniela also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to bottled water and mini bar. Hotel Daniela offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. At Hotel Daniela, each day commences with a scrumptious breakfast offered at no additional cost. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Hotel Daniela, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide array of leisure activities guarantees a fulfilling experience during your visit. Enjoy skiing every day as the ski slopes on the premises provides seamless access for your convenience. Conclude your days in complete tranquility by paying a visit to steam room and spa for ultimate relaxation.

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Guest scores & sentiment

From 387 guest reviews · multi-source · as of 2026-07-07

Guests praise the exceptional service, complimentary shuttle, room upgrades, and extensive breakfast. Minor complaints involve noisy bathroom fans, small shower stalls, and concerns about the front desk being unmanned late at night.

Dimension scores · cross-source

Rooms9.8
Service9.8
Location9.7
Cleanliness9.6
Surroundings9.4
Facilities9.3
Value9.1
PraisedFree station shuttle · Rich and delicious breakfast · Spacious rooms with great views · Free minibar
ComplaintsNo disposable amenities provided · Refund disputes during outages · Small shower stalls · Unmanned night reception

KEYIdeal for travelers valuing premium service. Check room specifics and late-night front desk availability if safety is a concern.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transport?
Located in Zermatt's heart, it is a short walk to cable cars and trains (Location score: 9.7). Guests highly praise the complimentary shuttle service for convenient travel.
diningHow is the breakfast? What are the options?
Breakfast is highly praised as extensive and delicious. While most guests love the variety, some families noted minor inconveniences with hot food containers.
facilityDoes the hotel have SPA facilities?
Yes, guests enjoy complimentary access to Gädi SPA and Julen SPA. This is a major highlight, especially loved by couples and families.
serviceIs the service good? Are there surprises?
Service scores an impressive 9.8. Guests rave about the warm hospitality and often mention unexpected perks like free room upgrades or shuttle services.
roomHow are the room facilities? Any pros or cons?
Rooms score 9.8 with modern amenities. Pros include cleanliness and comfort; cons involve noisy bathroom fans, small shower stalls, and difficulty adjusting room temperature.
familyIs it suitable for families with children?
Highly suitable. It allows pets and offers family rooms. Families appreciate spacious rooms and lofts, but should note steep stairs or low ceilings in some units.
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