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Super 8 by Wyndham Massena NY

★★·8.6/ 10Recommended
SSuper 8 by Wyndham·Wyndham Rewards·Motels
📍84 Grove Street · Massena ↗
📞12078730111
43 rooms· Check-in 01:00 PM / out 11:00 AM
Air conditioningFamily roomsFax/photocopyingFacilities for disabled guestsInternet accessFree wired internetAll 8 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and mini bar. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Super 8 By Wyndham Massena Ny.

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Guest scores & sentiment

From 281 guest reviews · multi-source · as of 2026-07-10

Guests praise cleanliness, recent renovations, and helpful staff, especially regarding accessibility. Complaints focus on inconsistent breakfast, smoke odors on upper floors, AC noise, and misleading pet policy information.

Dimension scores · cross-source

Service8.3
Location8.2
Value8.0
Cleanliness7.9
Facilities7.8
Surroundings7.8
＋ PraisedFriendly and helpful staff · Good value for money · Rooms are generally clean · Convenient location
－ ComplaintsDated and worn facilities · Limited breakfast options · Hygiene issues (hair, mold) · Security concerns (unlocked doors)

KEYSuitable for budget travelers needing accessibility. Request ground floor to avoid smoke, verify breakfast availability, and confirm pet policies beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located just 3 miles from the St. Lawrence River with easy access to attractions. It scores 8.2 for location and has a 99% recommendation rate.
diningWhat is the breakfast situation like? Is it consistent?＋
Free grab-and-go breakfast is offered, but reviews note inconsistent quality, limited variety, or occasional cancellations. Manage expectations accordingly.
familyIs this hotel suitable for families with children?＋
Children are allowed and family rooms are available. However, lack of elevators and potential odors may make luggage handling difficult. Good value but basic amenities.
businessHow is the experience for business travelers?＋
Business guests appreciate cleanliness, renovated facilities, and quietness. A business center is available, but watch out for AC noise and smoke odors.
coupleWhat are the pros and cons for couples?＋
Couples praise friendly staff, clean basics, and value. However, check for hygiene corners like mold/hair and ensure doors are locked due to safety concerns.
roomAre the room facilities complete? What are the basic configurations?＋
Rooms feature microwaves, fridges, desks, cable TV, and free wired internet. Recently renovated with 7.9 cleanliness score. Request non-smoking lower floors to avoid odors and AC noise.
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