Guest scores & sentiment

From 135 guest reviews · multi-source · as of 2026-07-19

Guests highly praise the central location, vibrant historic Mexican decor, spacious rooms, friendly staff, and excellent value. Common complaints include dusty/worn furnishings, insufficient AC cooling, inconsistent hot water, lobby-only WiFi, and unreliable restaurant service.

Dimension scores · cross-source

Location9.4

Rooms8.7

Service8.7

Value8.6

Cleanliness8.6

Surroundings8.6

Facilities8.3

Wi-Fi4.8

＋ PraisedPrime location · Colonial decor and tranquil atmosphere · Friendly and attentive staff · Good value for money

－ ComplaintsAging and malfunctioning room amenities · Inconsistent cleanliness and maintenance · Insufficient AC, hot water, or dining options · Unwelcoming front desk experience

KEYIdeal for budget travelers seeking historic charm and a central location. Expect some wear-and-tear; verify hot water and dining options beforehand.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room with Two Double Beds

2 × Double bed18 ㎡up to 5

This charming room features unique Mexican-style décor, air conditioning and cable TV. All rooms include a private bathroom with free toiletries, and some rooms also have a small table and chairs.

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Triple Room

3 × Double bed18 ㎡up to 7

This charming room features unique Mexican-style décor, air conditioning and cable TV. All rooms include a private bathroom with free toiletries, and some rooms also have a small table and chairs.

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King Room

1 × Extra-large double bed (Super-king size)16 ㎡up to 3

This charming room features unique Mexican-style décor, air conditioning and cable TV. All rooms include a private bathroom with free toiletries, and some rooms also have a small table and chairs.

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Facilities · 45

All facilities & services listed by the hotel (aggregated across sources).

Guest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsShuttle service (additional charge)Public BathOutdoor furnitureShallow endStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomProcess in place to check health of guests24-hour securityInternet accessJapanese gardenExercise/lap poolNo accessible shuttleNo accessible train station shuttlePool waterfallReception hallSwimming nearbyAccess to nearby outdoor poolAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureHousekeeping on requestNon-smoking roomsTour deskNon-smoking throughout