Novotel Makassar Grand Shayla
The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.
Guest scores & sentiment
From 232 guest reviews · multi-source · as of 2026-07-12
Guests praise the convenient location, modern facilities, friendly staff, and extensive breakfast. Common complaints include inconsistent room cleanliness (mold, stains), maintenance issues (AC, water pressure), and rare severe incidents involving pests, food safety, and billing disputes.
Dimension scores · cross-source
KEYSuitable for travelers valuing location, service, and value. Inspect room hygiene carefully upon arrival; those sensitive to food safety should exercise caution.
Room types · 13
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Deluxe Double Room
The spacious air-conditioned double room provides a flat-screen TV with cable channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 1 bed.
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Deluxe Twin Room
The spacious twin room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
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Premiere Double Room
Providing free toiletries, this double room includes a private bathroom with a shower and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, executive lounge access, a seating area as well as sea views. The unit offers 1 bed.
Rates / book on FlyerTrip →Premiere Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, executive lounge access, a seating area as well as sea views. The unit offers 2 beds.
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Executive Room, 1 Double Bed
<p><strong>1 Double Bed</strong></p><p>301-sq-foot room with city views </p><br/><p><b>Executive Level</b> - Executive Lounge access, cooked-to-order breakfast, light refreshments, and internet access in the lounge</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LED TV with cable channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, double sofa bed, and sofa bed; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Thin carpet in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Executive Room, 2 Twin Beds
<p><strong>2 Twin Beds</strong></p><p>301-sq-foot room with city views </p><br/><p><b>Executive Level</b> - Executive Lounge access, cooked-to-order breakfast, light refreshments, and internet access in the lounge</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LED TV with cable channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, double sofa bed, and sofa bed; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Thin carpet in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Superior Double Room
The spacious air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Rates / book on FlyerTrip →Superior Twin Room
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
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Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Executive Level</b> - Executive Lounge access, cooked-to-order breakfast, light refreshments, and internet access in the lounge</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LED TV with cable channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and a hair dryer</p><p><b>Practical</b> - Sofa bed, safe, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Thin carpet in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 65
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.