Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-23

Guests praise the luxury, personalized service, and expert guides. Facilities are comfortable, food is excellent, and wildlife viewing is outstanding. No significant complaints found.

Dimension scores · cross-source

Wi-Fi10.0

Value10.0

Service10.0

Location10.0

Rooms9.9

Facilities9.8

Cleanliness9.8

＋ PraisedExceptional butler & staff service · Luxurious tents & private decks · Knowledgeable guides & prime wildlife viewing · Customized dining & unlimited drinks

－ ComplaintsFrequent staff check-ins · Packed schedule limits relaxation · Premium pricing · Extra charge for camel rides

KEYIdeal for luxury seekers valuing personalized service. Plan ahead to utilize expert guides.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room

2 × Twin bed / 2 × Double bed / 1 × Queen bed20 ㎡up to 2

The double room has private bathroom fitted with a bath and a shower.

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Deluxe Triple Room

1 × Twin bed / 1 × Double bed20 ㎡up to 3

The triple room includes a private bathroom fitted with a bath and a shower. The triple room offers a tea and coffee maker. The unit has 2 beds.

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Deluxe Twin Room

4 × Twin bed20 ㎡up to 4

The twin room features private bathroom equipped with a bath and a shower. The unit offers 4 beds.

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Facilities · 27

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsCar hireParkingTerraceSki storageShuttle service (additional charge)Evening entertainmentOutdoor furnitureFruitsInternet accessJapanese gardenNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availableCharcoal grillSelf parking (surcharge)Ski storageSnow sports gearAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleFree wired internetNon-smoking roomsRoom service