Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the convenient location, friendly staff, and cleanliness, with some noting recent renovations. Common complaints include firm beds, aging facilities (AC noise, lock issues), poor WiFi, and severe hygiene concerns (pests, mold) in isolated cases.

Dimension scores · cross-source

Location8.0

Service7.1

Cleanliness6.9

Value6.8

Rooms6.7

Facilities6.5

Surroundings6.4

＋ PraisedConvenient location · Friendly staff · Clean rooms · Good value

－ ComplaintsOutdated facilities · Uncomfortable beds · Poor Wi-Fi · Noise issues

KEYSuitable for those prioritizing location and basic stays. Not ideal for sleep-sensitive guests due to firm beds. Expect aging facilities and verify WiFi.

FAQ · grounded in hotel data & reviews

locationHow is the location of Malone Inn? What activities are nearby?＋

Nestled at the edge of The Adirondack Park, the hotel boasts an excellent location (dimension score 8.0). Guests praise its convenience for accessing Titus Mountain for outdoor activities and the highly-rated Malone Golf Club.

businessIs this hotel suitable for business travel? Are there office facilities?＋

Yes, it is well-suited for business. The hotel offers computer hook-ups, spacious work areas, and free wired internet. Staff are noted as friendly, with a service dimension score of 7.1.

diningDoes the hotel provide breakfast? Is there a fridge in the room?＋

Yes, complimentary continental breakfast is provided. All guest rooms feature microwaves and refrigerators for storing food. However, some reviews note the lack of room service.

familyIs it convenient to stay with children? Are pets allowed?＋

Yes, children are allowed, and the hotel offers family rooms. Pets are also permitted. Family travelers appreciate the convenient location and quiet environment, though some note issues with aging facilities.

coupleWhat is the experience like for couples? How is the soundproofing?＋

Couples appreciate the convenient location and friendly staff, but experiences vary. A major drawback is poor soundproofing (environment score 6.4), with some guests reporting neighbor noise. Beds are also noted as firm.

roomWhat is the condition of room hygiene and facility age?＋

Room cleanliness scores 6.9, with most guests satisfied. However, aging facilities are a common complaint, including noisy AC, lock issues, and weak WiFi. Severe hygiene concerns like pests and mold were reported in isolated cases.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room with Two Double Beds - Non-Smoking

2 × Double bed28 ㎡up to 4

This room features a refrigerator and cable TV.

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King Room - Non-Smoking

1 × Extra-large double bed (Super-king size)23 ㎡up to 2

This room features a refrigerator and cable TV.

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Double Room - Non-Smoking

1 × Double bed19 ㎡up to 2

This room features a refrigerator and cable TV.

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Facilities · 48

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationAir conditioningFamily roomsBBQ facilitiesExpress check-in/check-outFax/photocopyingParkingPets allowedPrivate check-in/check-outOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableSecurity alarmThermometers for guests provided by propertyInternet accessExpress check-inElectric bicycle charging stationOffsite parking discounted rates availablePrivate picnicsReception hallSecured parkingSelf parking (surcharge)Television in common areasFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsNon-smoking throughout