FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

NH Collection Plaza Santiago

★★★★★·9.0/ 10Excellent
NNH Collection·GHA DISCOVERY·Hotels
📍Avenida Vitacura, 2610 · Santiago ↗
📞+56224339000·Official site ↗
159 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 59 facilities +
Review
Official

The NH Collection Plaza Santiago sits in the financial heart of Chile's capital city and across the road from Constanera Center, the largest shopping mall in South America. There are plenty of top-quality restaurants along nearby Isidora Goyenechea, while Trader's Bar is the perfect place to relax after a long day with its happy hour buffet and great selection of local wines. Arrive in style at our heliport on the top of the building and stay in our romantic Royal Suite with Jacuzzi, a favorite with honeymoon couples. The NH Collection Plaza Santiago is also close to the luxurious boutiques of Nueva Constanera and Alonso de Córdova, and the hotel's amenities offer a great way to unwind after a day's shopping. The pool is free to hotel guests. We have 159 comfortable, air-conditioned rooms with free Wi-Fi and extra space for work or meetings. You can enjoy wonderful mountain views from rooms on the higher floors. Our 9 fully-equipped rooms can host meetings, video conferencing and events for up to 200 people.

04

Guest scores & sentiment

From 291 guest reviews · multi-source · as of 2026-07-10

Guests praise the excellent location, diverse breakfast, and friendly staff. Common complaints include outdated room amenities, poor soundproofing, AC issues, slow maintenance response, and confusing check-in processes.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness8.8
Surroundings8.8
Value8.0
Facilities8.0
Rooms6.9
＋ PraisedExcellent location · Friendly and professional staff · Great breakfast · Spacious and comfortable rooms
－ ComplaintsChaotic check-in process · Maintenance issues · Slow service response · Unannounced facility closures

KEYSuitable for those valuing location and service. Expect some wear and tear; confirm room details and allow extra time for check-in.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
The location is excellent, right next to Costanera Center and near Tobalaba Metro Station. Guests highly praise its convenience for accessing city attractions.
diningIs the breakfast worth trying?＋
Breakfast is highly praised for being diverse and delicious. It is a major highlight for both business and leisure guests.
businessIs this hotel suitable for business trips?＋
Highly suitable. Business guests appreciate the professional staff and prime location. However, note that the breakfast area can be crowded and front desk efficiency varies.
familyIs it convenient for families with children?＋
Children and pets are welcome, and the proximity to the mall is convenient. Note that soundproofing can be poor and parking may be inconvenient for families.
coupleWhat is the experience like for couples?＋
Couples highly appreciate the spacious, comfortable rooms and friendly service. Despite occasional maintenance issues, the elegant atmosphere is ideal for romantic stays.
roomWhat is the condition of the room facilities?＋
Rooms are stylish with wooden furniture and floor-to-ceiling curtains. However, some guests report outdated amenities, AC issues, and slow maintenance response.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →