Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-14

Guests highly praise the friendly staff, especially Grace, the abundant breakfast, and comfortable rooms. Main complaints involve limited parking, maintenance issues in some rooms, and steep paths for luggage.

Dimension scores · cross-source

Service9.9

Rooms9.6

Location9.6

Cleanliness9.6

Wi-Fi9.4

Facilities9.4

Surroundings9.4

Value9.3

＋ PraisedExceptional and friendly staff · Excellent and varied breakfast · Comfortable and clean rooms · Great location and views

－ ComplaintsLimited parking availability · Outdated fixtures and maintenance issues · Steep stairs and challenging access · Scaffolding affects exterior appeal

KEYIdeal for those valuing service and food. Note limited parking and steep paths for luggage; check room condition if sensitive to age.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Luxury Double Room

1 × Queen bed225 ㎡up to 2

Most spacious rooms, some with impressive views. Large walk-in shower or tall copper bath.

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Superior Double Room

1 × Queen bed200 ㎡up to 2

Each of these large rooms has a unique style and theme, with striking special features.

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Standard Double Room

1 × Double bed160 ㎡up to 2

Unique decor and styling with a flat-screen TV/DVD.

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Facilities · 39

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableLuggage storageParkingPrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesAllergy-free roomAdult onlyStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyInternet accessJapanese gardenOffsite parking discounted rates availableReception hallSelf parking (surcharge)Beach toysSnack bar/deliTelevision in common areasVegetarian menu options availableWine release eventsFree wired internetHousekeeping on requestNon-smoking roomsNon-smoking throughout

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Nearby & map

DiningSights

1

The Jackdaw

Modern British

££££

Jackdaw is the name given to a person born within the walls of Conwy, making this an aptly named restaurant in the town centre. It’s a snug, intimate place nestled on the first floor of a characterful building that was once a cinema. The modern tasting menu has a distinctly playful edge, backed up by well-judged flavour combinations; Welsh pride and hyper-seasonality also play a part, exemplified by a dessert built around the Afal Enlli apple. Service is warm and the wines are listed by how far away from Conwy they were produced, as the jackdaw flies.

4.9km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.