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Mercure Rouen Centre Cathédrale

★★★★·9.0/ 10Excellent
·Hotels
Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageAll 70 facilities +
Review
Official

Located in the center of Rouen near the train station, the fully renovated 4-star Mercure Rouen Centre Cathédrale hotel welcomes you to the heart of Normandy and the Seine Valley. Ideal for relaxing with the family or for cultural or business trips, the hotel is located in the peace and quiet of a pedestrian area, at the foot of Rouen Cathedral. It is close to a number of major tourist sites: the Historial Jeanne d'Arc, the Beaux Arts museum and even Panorama XXL, a unique location in France.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location near the cathedral and clean rooms. Breakfast is abundant. Complaints focus on difficult underground parking, dated room decor, thin soundproofing, and inconsistent staff friendliness.

Dimension scores · cross-source

Surroundings9.4
Location9.0
Facilities8.8
Cleanliness8.8
Service8.1
Value8.0
PraisedPrime location near Cathedral · Friendly and professional staff · Excellent and abundant breakfast · Clean and comfortable rooms
ComplaintsDifficult narrow underground parking · Some rooms outdated or small · Poor AC cooling in some cases · Occasional cleaning/maintenance lapses

KEYIdeal for walkers. Drivers should allow time for parking. Check room condition if sensitive to age.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in the city center, it is within walking distance of landmarks like Notre Dame Cathedral. The location score is 9.0, making it highly convenient.
diningHow is the breakfast? What are the options?
Breakfast is abundant and highly praised, offering full or express options. Business guests noted local specialties were included.
roomAre the rooms new? How is the soundproofing?
Some guests find facilities dated or note odors/uncomfortable beds. Soundproofing is average, with complaints about noise and AC issues.
facilityIs parking convenient? What is the cost?
Private parking is available, but guests report the underground entrance is narrow and difficult, with high costs. This is a common complaint.
serviceIs the staff friendly?
Service score is 8.1. Most praise the enthusiastic staff, though some report inconsistent attitudes and coldness in个别 cases.
familyIs it suitable for families with children?
The hotel allows children and pets and has family rooms. However, families note small rooms, dated facilities, and difficult parking.
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