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Hotel Indigo - Madison Downtown by IHG

★★★★·9.4/ 10Excellent
HHotel Indigo·IHG One Rewards·Hotels
2019 opened · 2019 renovated· 144 rooms· Check-in 03:00 PM / out —
Electric bicycle charging stationFitness facilities (surcharge)Free beach shuttleAir conditioningLift / ElevatorLuggage storageAll 85 facilities +
Review
Official

Hotel Indigo Madison Downtown By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Madison (WI). Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Hotel Indigo Madison Downtown By IHG, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Hotel Indigo Madison Downtown By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hotel Indigo Madison Downtown By IHG. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 413 guest reviews · multi-source · as of 2026-07-06

Guests praise friendly staff, unique paint factory decor, comfortable beds, and convenient location. Main complaints include high parking fees, noise in some rooms, narrow layouts, and lack of complimentary snacks.

Dimension scores · cross-source

Service10.0
Facilities9.6
Cleanliness9.6
Surroundings9.6
Value9.0
Location9.0
PraisedExceptional and personalized staff service · Convenient free shuttle service · Comfortable rooms with unique design · Good quality food and beverage
ComplaintsExpensive restaurant prices · Late breakfast opening for early flights · HVAC temperature control issues · Poor parking lot lighting

KEYIdeal for design-focused travelers. Book dining early, avoid street-facing rooms if sensitive to noise, and factor in parking costs.

FAQ · grounded in hotel data & reviews

locationHow is the location and what attractions are nearby?
Located in downtown Madison, it is within walking distance of Monona Terrace and the State Capitol. The location score is 9.0.
serviceWhat is the quality of the hotel service?
Service scored a perfect 10.0. Guests highly praise the friendly and professional staff for personalized care and assistance.
diningWhat dining options are available?
The hotel has a restaurant, bar, and room service. However, some guests noted average breakfast quality and no complimentary room snacks.
roomHow comfortable are the rooms? What are the pros and cons?
Beds are comfortable and rooms are clean with unique decor. Cons include narrow layouts, dim bathroom lighting, and occasional noise or mattress issues.
facilityWhat fitness and leisure facilities are available?
Facilities include a fitness center (surcharge), terrace, and cycling opportunities. The facility score is 9.6.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 11:00. Express check-in/out and luggage storage are available.
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