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Hôtel Mercure Rouen Centre Champ-de-Mars

★★★★·8.7/ 10Recommended
·Hotels
📍12 bis Avenue Aristide Briand, Rouen, Seine-Maritime, 76000 · Rouen ↗
📞+33235524232
Check-in 02:00 PM / out 12:00 PM
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersAll 60 facilities +
Review
Official

Hôtel Mercure Rouen Centre Champ-de-Mars offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Hôtel Mercure Rouen Centre Champ-de-Mars, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hôtel Mercure Rouen Centre Champ-de-Mars is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. At Hôtel Mercure Rouen Centre Champ-de-Mars, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hôtel Mercure Rouen Centre Champ-de-Mars. Unwind after your day by exploring the sauna and find warmth and relaxation. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 536 guest reviews · multi-source · as of 2026-07-05

Guests praise the location, friendly staff, and extensive breakfast. Common complaints involve difficult parking access, low ceilings, AC issues, poor soundproofing, and maintenance lapses.

Dimension scores · cross-source

Surroundings8.4
Facilities8.3
Cleanliness8.2
Service7.9
Location7.6
Value7.2
＋ PraisedConvenient location near city center · Friendly and professional staff · Excellent and varied breakfast · Spacious, comfortable rooms with good beds
－ ComplaintsHidden parking entrance, risk of scraping on exit · AC failures or inability to adjust temperature · Poor soundproofing in some rooms · Outdated facilities or cleaning lapses

KEYGood for drivers, but watch for parking height limits and exit risks. Request quiet rooms and verify AC functionality.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and is public transport convenient?＋
Located in the heart of Rouen, it enjoys high praise for convenience. While 99% recommend it, some guests note the underground parking entrance is hard to find and spaces are tight.
diningIs the breakfast and dining selection extensive?＋
Breakfast is highly praised for being extensive, especially by couples and families. Le Honfleur restaurant offers French cuisine. Note that breakfast incurs a surcharge, and dinner quality varies.
coupleIs this hotel suitable for couples?＋
Highly suitable. Couples praise the location, spacious rooms, and friendly staff. Breakfast is also well-received. Main drawbacks include occasional AC issues, poor soundproofing, or dated facilities in some rooms.
businessWhat is the experience like for business travelers?＋
Business guests appreciate the central location and spacious rooms. It offers meeting rooms and a business center. Complaints focus on difficult parking and insufficient lighting in some meeting spaces.
familyWhat should family travelers keep in mind?＋
Families appreciate the friendly staff and clean rooms. However, note that children are not allowed (policy restriction). Some guests also report aging facilities like broken showers.
roomHow are the room facilities and comfort?＋
Rooms are generally spacious and clean with a facility score of 8.3. However, some guests report AC issues, poor soundproofing, and low ceilings. Smoke-free and free WiFi are standard.
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