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El reloj casa hotel

★★·8.4/ 10Recommended
·Hotels
📍Carrera 5 3-37, Filandia, Quindío, 634001 · Filandia ↗
📞+5757307065
Free breakfast24-hour front deskTerraceFree WiFiDesignated smoking areaFree breakfastAll 13 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent location, cozy atmosphere, and particularly friendly staff, especially manager Diego. The abundant breakfast is highly rated. Common complaints include poor soundproofing, noise from traffic/schools, lack of air conditioning, and poor natural lighting in some rooms.

Dimension scores · cross-source

Location9.2
Rooms9.0
Service8.9
Facilities8.9
Cleanliness8.9
Value8.8
Surroundings8.6
Wi-Fi8.0
＋ PraisedDelicious and abundant breakfast · Excellent location · Warm and attentive staff · Modern and clean rooms
－ ComplaintsShower cleaning needs improvement · Noise issues · Poor phone service · Windows face corridor, poor ventilation and lighting

KEYSuitable for those valuing location and hospitality. Avoid street-facing/balcony rooms for noise; check AC availability if sensitive to heat.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
The location is excellent (9.2/10), near Bolivar Square. Nearby attractions include Street Stuck in Time and Bejuco to Basket Interpretation Center.
diningIs breakfast included? How is the quality?＋
Yes, free continental breakfast is included and highly praised by guests for being abundant and delicious.
serviceHow is the front desk service? Is there a manager named Diego?＋
Service is friendly (8.9/10) with a 24-hour front desk. Manager Diego is highly praised, though some note inconsistent staff friendliness.
coupleIs it suitable for couples?＋
Yes, very suitable. Couples praise the cozy atmosphere and location, but should request quiet rooms due to potential street noise.
familyCan I bring pets or children?＋
Pets are allowed. While families stayed, feedback highlighted noise and lighting issues, so verify room suitability in advance.
roomHow is the soundproofing and lighting in rooms?＋
This is a common complaint. Some rooms have poor soundproofing from traffic/schools, and windows facing corridors lead to poor lighting and ventilation.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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