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The Onsen Hot Spring Resort

★★★★·8.3/ 10Recommended
·Ryokans
Offsite parking discounted rates availableFamily roomsBBQ facilitiesLuggage storageFax/photocopyingParkingAll 50 facilities +
Review
04

Guest scores & sentiment

From 118 guest reviews · multi-source · as of 2026-07-19

Guests highly praise the immersive Japanese theme, private/public onsen facilities, mountain views, and cool fresh air. Many appreciate the friendly staff and convenient golf cart transport. However, complaints frequently cite noise disturbances, lack of AC causing afternoon heat and mosquitoes, inconsistent restaurant service, mediocre food quality, and occasional unprofessional staff attitudes.

Dimension scores · cross-source

Wi-Fi8.8
Cleanliness8.2
Rooms8.0
Surroundings8.0
Location7.9
Value7.8
Facilities7.8
Service6.8
PraisedStrong Japanese theme · Good privacy in cottages · Friendly staff · Private onsen experience
ComplaintsHygiene/maintenance issues · Slow dining service · Limited onsen hours · Noise disturbances

KEYIdeal for families seeking Japanese ambiance and hot springs. Avoid early morning activities, bring cooling aids if sensitive to heat, and verify dining service efficiency beforehand.

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