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Crowne Plaza Birmingham City Centre by IHG

Name: Crowne Plaza Birmingham City Centre by IHG
Address: Central Square, Holliday Street, Birmingham, England, B1 1HH, Birmingham, GB

★★★★·8.8/ 10Recommended

IIHG Hotels & Resorts·IHG One Rewards·Hotels

📍Central Square, Holliday Street, Birmingham, England, B1 1HH · Birmingham ↗

📞+441212245000·Official site ↗

1973 opened· 312 rooms· Check-in 03:00 PM / out 12:00 PM

Meeting roomsFitness facilities24-hour front deskLuggage storageFree WiFiConcierge serviceAll 22 facilities +

Review

Official

• All 312 bedrooms have been refurbished • This centrally located hotel is five minutes' walk from Grand Central train station. • Direct links to Birmingham International Airport which is only a 10-minute train journey. • Grand Central, The Mailbox shopping, The Hippodrome Theatre and Utilita Arena Birmingham are all a short walk from the hotel. • There is limited parking available in the Britannia Car Park situated on Holliday Street, post code is B1 1HH and is chargeable at £24 per 24 hours. • In the event that this car park is full then alternative parking is available at Q-Park Mailbox, Royal Mail Street, B1 1RD

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite

IHG One Rewards · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessRarely

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.

Guest scores & sentiment

From 342 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, clean rooms, and excellent breakfast. Location is central and convenient. Cons include high parking fees, occasional plumbing noise, and minor facility issues during renovations.

Dimension scores · cross-source

Location9.0

Cleanliness8.8

Service8.4

Facilities8.4

Value8.0

Rooms7.8

＋ PraisedExcellent location · Friendly and professional staff · Spacious and clean rooms · High-quality breakfast

－ ComplaintsOutdated facilities · Noisy air conditioning · Poor soundproofing/morning disruptions · Missing fridges in some rooms

KEYSuitable for business/leisure. Check parking fees, request quiet rooms if sensitive to noise, and note elevator maintenance.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋

Located in the city center near stations and attractions, it scores 9.0/10 for location based on 342 reviews.

diningIs breakfast included? How is the quality?＋

Breakfast is available for a surcharge as a buffet. Guests highly praise its variety and quality.

businessIs it suitable for business trips? Are meeting facilities available?＋

Ideal for business with 7,438 sq ft of event space, meeting rooms, and free WiFi. Business guests rate service highly.

familyAre children allowed? What are the family-friendly features?＋

Children are welcome. Families appreciate the location and breakfast, but some rooms have older facilities or AC noise.

roomAre rooms clean and comfortable? Any common issues?＋

Rooms are spacious and clean (cleanliness score 8.8). Some guests report plumbing noise, AC issues, or missing amenities.

facilityIs there a gym? Is it open 24 hours?＋

Yes, there is a state-of-the-art 24-hour fitness center. Other amenities include free WiFi and concierge service.

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Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

1 × King bed26 ㎡up to 2

1 King Bed280 sq feet Club Level - Club Lounge access and continental breakfastInternet - Free WiFi and wired internet accessEntertainment - 43-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomStandard Room

Standard Room

1 × Twin bed26 ㎡up to 2

1 Twin Bed280 sq feet Internet - Free WiFi and wired internet accessEntertainment - 43-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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Standard Room, 1 Double Bed, Accessible

1 × Double bed26 ㎡up to 2

1 Double Bed280 sq feet Internet - Free WiFi and wired internet accessEntertainment - 43-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Room, 1 King Bed

1 × King bed26 ㎡up to 2

1 King Bed280 sq feet Internet - Free WiFi and wired internet accessEntertainment - 43-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Room, 2 Double Beds

2 × Double bed24 ㎡up to 4

2 Double Beds258 sq feet Internet - Free WiFi and wired internet accessEntertainment - 43-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Room, 1 Double Bed, Accessible (Standalone Shower)

1 × Double bedup to 2

1 Double BedSoundproofed room Internet - Free WiFi and wired internet accessEntertainment - 43-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Room, 1 Double Bed, Accessible (Walk in Shower)

1 × Double bedup to 2

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Standard Room, 1 King Bed (Upgraded, High Floor)

1 × King bedup to 2

1 King BedSoundproofed room Internet - Free WiFi and wired internet accessEntertainment - 43-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Suite, 1 Bedroom

1 × Twin bedup to 2

1 Twin BedSoundproofed room Internet - Free WiFi and wired internet accessEntertainment - 43-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Opheem

Indian, Contemporary · ★★ Michelin

££££

Locally born and bred chef-owner Aktar Islam has fashioned a wonderful dining experience at this ever-developing restaurant. A spacious bar and sitting room are cleverly used as a space in which to enjoy snacks and a drink before heading to the dining room and its open kitchen. The series of flavoursome, excellently spiced and carefully balanced dishes are creative, modern takes on Indian recipes – such as the Lucknow-inspired 'Gajar' that showcases the extraordinary diversity of the humble carrot. Well-chosen wines from the excellent sommelier are on-hand to accompany.

441m

Adam's

Seafood, Oyster Specialities · ★ Michelin

£££

Adam Stokes’ elegant restaurant feels like it’s been part of the Birmingham dining scene forever. It’s a luxurious place with an art-deco-cum-retro style that includes a smart cocktail bar and a plush dining room. The cooking seamlessly mixes tradition and modernity, offering tried-and-tested combinations in dishes you will recognise in name, but served in ways you’ve probably never encountered. That being said, the primary flavours are left uncrowded, with nothing extraneous on the plate. An impressive wine selection adds to the appeal.

394m

The Wilderness

Modern Cuisine · ★ Michelin

££££

With its dark and moody colour scheme, informal vibe and rocking soundtrack, this excellently run restaurant brings something a little different to the Birmingham food scene. Chef Alex Claridge is known for the originality of his cooking, which is always underpinned by superb ingredients (often aged in-house) and clever balancing of both flavours and textures. Stand-out dishes could include a take on brioche bread and butter pudding with barbecued brassicas, or a delicate dessert of smoked chocolate and prunes. Accompany your menu with either an interesting wine flight or creative non-alcoholi

1.1km

Asha's

indian

£££

Renowned Indian singer, actress and gourmet Asha Bhosle is the eponymous driving force behind a string of international restaurants, including this stylish, passionately run and deservedly packed spot in the heart of Birmingham. The extensive menus cover most parts of the Indian Subcontinent, with tandoori kebabs a speciality and no shortage of vegetarian options. Each dish is cooked with skill and provides serious flavour – such as the superior Muscat gosht, which is a recipe from Asha herself.

484m

Albatross Death Cult

Seafood

££££

It is key, when structuring your restaurant around a kitchen counter, that you provide an engaging, relaxing experience for your guests. This is something that is perfectly understood by the team at this eye-catchingly named restaurant, inspired by the albatross in Coleridge's 'The Rime of the Ancient Mariner'. Everyone, from the chefs to the sommelier, is full of enthusiasm and confidently chats away with diners throughout the experience. The food itself carries a heavy Japanese influence, with the tasting menu consisting almost entirely of pared-back preparations spotlighting top-notch seafo

572m

Land

Vegetarian, Asian Influences

£££

The Great Western Arcade in the heart of the city is home to this intimate restaurant, where the chefs harness the power of plants for their creative vegetarian dishes. There's an original streak running through the seasonally evolving set menu – which is largely vegan – alongside a scattering of pan-Asian influences ranging from carrot char sui to sake lees, all executed with care and skill by the chefs. Wine flights are available to enhance the experience and the friendly service team will see to your every need.

743m

Trillium

Modern Cuisine

£££

Chef Glynn Purnell brings all of his experience to bear on this restaurant in a newer part of the city surrounded by gleaming skyscrapers. The fluid menu is overflowing with appealing snacks, small plates and sharing platters, starting with the signature Trillium milk loaf with malt vinegar and chicken fat, followed by the likes of juicy Tamworth pork chop with a light salsa verde and full-toned manchego. The well-versed team are happy to make recommendations, while the impressive wine list offers variety and depth of quality.

812m

Folium

Modern British

£££

Situated in the city's Jewellery Quarter, this smart restaurant is decked out in minimalist-chic style, with neutral tones and pot plants adding a soothing touch. It's run largely by a two-person team: Ben is in the kitchen and the warm, genial Lucy is out front. The cooking, like the interior design, is modern in its approach and allows Ben’s personality to shine through in the flavours and presentation. His short and long tasting menus change with the seasons and the lunchtime option offers value for money.

921m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Crowne Plaza Birmingham City Centre by IHG

Tier × benefits, as tested

Guest scores & sentiment

Room types · 9

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Standard Room

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 King Bed (Upgraded, High Floor)

Suite, 1 Bedroom

Facilities · 22

Nearby & map