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Hotel Mato Grosso

★★★
·Hotels
📍Rua Dracena, 243 - Centro · Alta Floresta ↗
Free breakfast24-hour front deskLuggage storageFree WiFiFree buffet breakfastFree breakfastAll 9 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the natural setting, thermal pools, and staff service, especially breakfast. Major complaints focus on aging infrastructure, poor maintenance, subpar room comfort/cleanliness, and low food value.

Dimension scores · cross-source

Wi-Fi9.2
Service9.0
Location8.7
Cleanliness7.7
Rooms7.6
Facilities7.3
Value6.8
＋ PraisedBeautiful natural surroundings · Comfortable hot spring pools · Friendly and attentive staff · Varied and complete breakfast
－ ComplaintsAging facilities needing renovation · Poor room details: lighting, hot water, sockets · Limited main meal options · Questionable cost-performance ratio

KEYIdeal for nature lovers seeking relaxation. Note facilities are aged; those prioritizing modern hardware should consider alternatives.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?＋
Located near Praça Igreja Matriz and Alta Floresta Cultural Center, with a location score of 8.7.
diningIs breakfast included and how is it rated?＋
Free buffet breakfast is praised for being rich and tasty, though some find the overall food value low.
familyIs this hotel suitable for families?＋
Despite positive family reviews, the policy states children are not allowed, making it unsuitable for families.
coupleWhat is the experience like for couples?＋
Couples enjoy the thermal pools and quiet atmosphere, but report issues with mold, cleanliness, or missing amenities.
roomHow are the room facilities and services?＋
Rooms have AC, TV, and free internet, but comfort scores are low (7.6) due to aging facilities and cleanliness issues.
serviceHow is the staff service?＋
Staff service is highly rated (9.0) for enthusiasm, with 24-hour front desk, though night service convenience varies.
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